Sales Administrator
- Recruiter
- SPA Recruitment
- Location
- Harrogate
- Salary
- 18000.00 - 20000.00 GBP Annual + GBP20,000
- Posted
- 03 Mar 2017
- Closes
- 29 Mar 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Contract
- Hours
- Full Time
My client, an outstanding, award winning Harrogate based client is looking for an exceptional Sales Account Manager.
They require an individual who can help with the development and growth of existing sales areas, working on both new and existing business. Their customers require attention to detail and excellent customer support.
Sales Administrator
Key Responsibilities:
•Administrative support for the Area Sales Managers
•Responding to enquires and inputting sales/orders via website or telephone as appropriate
•Preparing and sending emails relating to enquiries and sales calls
•Maintaining accurate information on CRM database
•Maintain a high level of ''After Sales'' service and continuity for clients
Outbound Telesales
Key Responsibilities:
•Make outbound telephone phone calls to prospective customers
•Quote generation, follow up of quotes and courtesy calls to customers
•Meet targets for area growth and new business
•Process all orders
•Ensure CRM records are up to date and correct to enable full telesales reporting
Account Manager
Key Responsibilities:
•Account management of existing customers, ensuring sales are maximised from existing business
•Process all orders
•Respond to and resolve any customer service issues in a timely and professional manner including feedback to the relevant business areas
•Meet targets for area growth
Key skills for all roles:
•Be articulate, confident, enthusiastic and have excellent attention to detail
•Have the ability to generate rapport, build productive customer relationships and communicate with people at all levels
•Work well under pressure, managing a high workload & multiple deadlines simultaneously
•Thrive whilst working both autonomously and as part of a team
•First class administrative skills gained working in a varied and busy environment
•Excellent telephone manner
•Exceptional written and verbal communication skills
•Excellent organisational & time management skills
•Strong knowledge of Microsoft Office and CRM systems
•Be able to confidently deal with both new & existing customers.
•Ability to work collaboratively in a team environment.
They require an individual who can help with the development and growth of existing sales areas, working on both new and existing business. Their customers require attention to detail and excellent customer support.
Sales Administrator
Key Responsibilities:
•Administrative support for the Area Sales Managers
•Responding to enquires and inputting sales/orders via website or telephone as appropriate
•Preparing and sending emails relating to enquiries and sales calls
•Maintaining accurate information on CRM database
•Maintain a high level of ''After Sales'' service and continuity for clients
Outbound Telesales
Key Responsibilities:
•Make outbound telephone phone calls to prospective customers
•Quote generation, follow up of quotes and courtesy calls to customers
•Meet targets for area growth and new business
•Process all orders
•Ensure CRM records are up to date and correct to enable full telesales reporting
Account Manager
Key Responsibilities:
•Account management of existing customers, ensuring sales are maximised from existing business
•Process all orders
•Respond to and resolve any customer service issues in a timely and professional manner including feedback to the relevant business areas
•Meet targets for area growth
Key skills for all roles:
•Be articulate, confident, enthusiastic and have excellent attention to detail
•Have the ability to generate rapport, build productive customer relationships and communicate with people at all levels
•Work well under pressure, managing a high workload & multiple deadlines simultaneously
•Thrive whilst working both autonomously and as part of a team
•First class administrative skills gained working in a varied and busy environment
•Excellent telephone manner
•Exceptional written and verbal communication skills
•Excellent organisational & time management skills
•Strong knowledge of Microsoft Office and CRM systems
•Be able to confidently deal with both new & existing customers.
•Ability to work collaboratively in a team environment.