Account Manager - Enterprise Software

Enterprise Account Manager, Client Manager, e-Commerce, enterprise software solutions

Account Manager with 4 years + experience in enterprise software solutions is needed by our client, a global leading eCommerce software provider. Based from their Clerkenwell office in central London you will be responsible for the Account Management / Client Management of their enterprise client base which are using their e-Commerce software products.

You will be working on multiple accounts, helping anticipate and manage the resolution of operational issues, lead and drive growth strategies for your Clients and become a trusted advisor, consulting the clients on international ecommerce best practices.

The Account Manager will collaborate internally with their Product, Operations, Consumer Products and Insights and Professional Services teams on new innovations, product roadmap features, new solutions, market insights, solution adoption and implementations. This is a really varied and exciting role.

Required skills:

• 4 yrs+ Account Management in a technology environment
• Experience of managing enterprise software solutions.
• Demonstrated ability of having managed Enterprise-level customers for growth
• Enterprise e-Commerce Solutions (Desirable)
• Ability to interact with client personnel at various levels, including Director and C-levels
• Strong interpersonal, communication, presentation and time management skills

• (Desirable) Broad understanding of e-commmerce and the following specialties:
• International / Cross-border e-commerce
• Technology
• Shipping/Logistics Strategies
• Affiliate/Marketing Environment

Fantastic company and client base, please forward your CV if you feel you fit the bill.