Telephone Sales Agent
Telephone Sales Agent
GBP20-GBP25000 per year plus an achievable commission bonus of GBP15000
As a Sales Agent for my client you will handle customer sales enquiries for our branded products. The position requires a high standard of commitment, professionalism and ability to interact with customers, developing relationships that lead to sales whilst meeting our compliance and eligibility requirements.
Pre-requisite Knowledge
Proven capability to interact with customers and influence purchasing decisions Intermediate computer skills, experience of using CRM systems and Microsoft Office Experience of working within a regulated environment with robust policies, procedures and compliance standards A background in a customer facing or telephone sales environment.
Duties & Responsibility
Handling telephone sales enquiries in a fast paced environment and converting leads to sales
Helping customers to make informed decisions about their insurance needs
Providing accurate information on products that is clear, fair and not misleading in accordance with our commitment to Treating Customers Fairly
Accurately completing customer applications using the CRM system
Protecting the interests of the business by following robust business & underwriting procedures
Adhering to Quality Assurance standards
Meeting and exceeding individual targets across sales, conversion and quality assurance
Working as part of a team for the success of the company, leading by example and offering support and encouragement to peers
Applying a high level of commitment to learning & development
Influencing purchasing decisions without compromising on regulatory responsibilities
Completing eligibility assessments and health & lifestyle questionnaires whilst correctly defining and interpreting information
Responding to feedback positively and adopting an open minded approach to continuous improvement
GBP20-GBP25000 per year plus an achievable commission bonus of GBP15000
As a Sales Agent for my client you will handle customer sales enquiries for our branded products. The position requires a high standard of commitment, professionalism and ability to interact with customers, developing relationships that lead to sales whilst meeting our compliance and eligibility requirements.
Pre-requisite Knowledge
Proven capability to interact with customers and influence purchasing decisions Intermediate computer skills, experience of using CRM systems and Microsoft Office Experience of working within a regulated environment with robust policies, procedures and compliance standards A background in a customer facing or telephone sales environment.
Duties & Responsibility
Handling telephone sales enquiries in a fast paced environment and converting leads to sales
Helping customers to make informed decisions about their insurance needs
Providing accurate information on products that is clear, fair and not misleading in accordance with our commitment to Treating Customers Fairly
Accurately completing customer applications using the CRM system
Protecting the interests of the business by following robust business & underwriting procedures
Adhering to Quality Assurance standards
Meeting and exceeding individual targets across sales, conversion and quality assurance
Working as part of a team for the success of the company, leading by example and offering support and encouragement to peers
Applying a high level of commitment to learning & development
Influencing purchasing decisions without compromising on regulatory responsibilities
Completing eligibility assessments and health & lifestyle questionnaires whilst correctly defining and interpreting information
Responding to feedback positively and adopting an open minded approach to continuous improvement