Customer Service Co-Ordinator - Leeds (LS25)
Customer Service Co-Ordinator
Sherburn In Elmet, Leeds, LS25 6FB
Competitive Salary Dependent on Experience
CS Catering Equipment Ltd are looking for an experienced Customer Service Co-ordinator to add to our ever growing team!
If you have the following qualities, then this role would be ideal for you:-
• Have previous customer service experience
• Work well as part of a busy team
• Passionate about what you do
• Have a confident phone manner
• Good communication skills
• Great organisational skills
• Ability to think on ones feet while dealing with customers directly on the phone
• Good general computer skills
• Good working knowledge of the Microsoft Office Package
This role is based at our head office in Sherburn In Elmet near Leeds and will involve the following duties:-
• Take incoming customer service calls
• Liaise competently with both customers and suppliers
• Offer trouble-shooting advice over the phone
• Co-ordinate engineer visits
• Fully record all case details on our CRM system
• Build good product knowledge
• General administration duties
CS Catering Equipment Ltd are one of the UK’s largest suppliers of commercial catering equipment and sell a wide range of products to businesses and to the public from our head office in Sherburn In Elmet near Leeds.
Please submit your CV and contact details online today.