Customer Care Advisors

Location
Romford, Essex, England
Salary
£18500 per annum + Plus Many Benefits
Posted
08 Mar 2017
Closes
05 Apr 2017
Ref
ACCCC-C
Contact
IGL Recruitment
Contract Type
Permanent
Hours
Full Time

An exciting and varied Customer Care Advisor role has become available in the call centre for a local travel insurance company.

The Customer Care Advisor role is to provide a consistent approach to customer care query resolution supporting all distribution channels such as web, inbound calls and email communications.

The role involves dealing with customer queries via telephone and email and dealing with any issues as required.

Applicants must have previous call centre experience and proven, excellent customer service skills.

This is a full time, permanent position. The hours are 35 per week and include shift patterns.

Benefits Include:

  • 24 days holiday basic, rising after specific lengths of service.
  • Pension scheme.
  • 10% annual profit Bonus.
  • Discounts off holidays, meet & greet and lounges.
  • Subsidised gym membership.
  • Sports & Social club.

Click Apply now for more details and an immediate telephone interview.