Cardiff City Centre Street Ambassadors

Cardiff Business Improvement District (BID)

Cardiff City Centre Street Ambassadors (up to 10 posts) Full/Part time

Cardiff Business Improvement District (BID) is a brand new business-led initiative for Cardiff City Centre, with a £7.5m budget over five years to deliver improvements that make the city more welcoming and vibrant whilst also ensuring businesses have greater influence on how the centre is managed.

The Street Ambassadors scheme is one of the BID’s flagship projects and we are recruiting a new team to provide a high profile presence through patrolling the BID area daily, liaising directly with businesses, local authorities, agencies, city centre workers and visitors. Your role is to ensure that businesses receive the best services in terms of cleanliness & maintenance, security, marketing and promotion, business support and other communications. Ambassadors will also be the eyes and ears on the street with the ultimate aim being to improve the visitor experience through providing a helpful, welcoming and informative source of information.

The successful candidates will be passionate about Cardiff with a high degree of self-motivation and excellent interpersonal, communication and organisational skills. Effective listening and observational skills will be required with an ability to deal with sensitive, testing and confidential matters on occasion. Confidence will be required in smartphone usage, recording information and producing written reports/responses as required using Microsoft Office and other systems provided.

Candidates ideally should be from either:

• Marketing, PR etc
• Tourism
• Security/defence
• Retail
• Customer Service

The post will be a fixed term contract until 30th November 2021.

Email your CV identifying your suitability for the role should be sent to the email address above by Thursday 2nd March 2017.