Accounts Co-Ordinator
- Recruiter
- RH Finance & Accounting
- Location
- Nottingham
- Salary
- 23000.00 - 25000.00 GBP Annual
- Posted
- 24 Feb 2017
- Closes
- 08 Mar 2017
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Role
Robert Half are exclusively recruiting for an Eastwood based company who are looking to add an Account Coordinator to their team on a permanent basis. Working alongside an ambitious and successful Sales Manager, your role will fall into 3 main areas; customer services, account management and sales. Depending on the specific customer, you may need to give a greater emphasis to one area over another which may vary across customer. This means you role will be very varied and challenging.
Your main focus will be translating customer orders taken both face to face and via telephone and e-mail, into coherent and detailed action plans that can be uploaded into the company bespoke system for production. You will need to develop a number of relationships with key figures within the customers and their associated 3rd parties to ensure a strong culture of open and honest communication.
You will also be dealing with internationally based colleagues, especially a customer service centre in Hong Kong so an awareness of timezones and cultural differences will be important to build strong relationships and ensure your queries are handled quickly and efficiently.
You will organise and conduct regular meetings with the customer to ensure visibility with them, possibility on their site to discuss day to day details of the accounts.You will be responsible for ensuring the customer orders are uploaded to the company's bespoke system and that all details are passed onto the relevant department for immediate attention. It will be your responsibility to work closely with these departments to ensure tasks are undertaken in a timely manner to ensure the production of this order is running to time.The information you present to these department is critical in getting a quick and accurate response for the customers so your accuracy and complete understanding of the customer's needs are key.
Strong communication both written and verbal will be essential as is your ability to work with the customers to enhance existing products, use new techniques or even reduce costs.Whilst not in a sales role, it is imperative you have a commercial outlook to increase revenues or even generate new revenues through identifying new opportunities within the account. There is significant opportunities to expand revenues within the 3rd party customers by building good relationships. On a weekly, monthly and annual basis you will be responsible for generating reports for the Sales Manager and Sales Director to form part of their reporting pack. Use of Excel and the bespoke systems will be essential so a confidence and interest in systems will greatly enhance this role.
Profile
You will be a systems-savvy individual who has a flair and confidence for using bespoke systems and be technically minded to utilise these bespoke systems to their full potential. SAP is also used within this role but in a smaller capacity so use of SAP would be an advantage although just a starting point for the suite of systems used within this role.You will ideally have a manufacturing background and have been involved in a product development or project management style of role previously.
Proven commercial experience would also be a benefit as would a successful track record of managing projects.You will be a confident and professional communicator, able to deal with a wide range of people and be able to communicate effectively face to face, by e-mail and telephone. Your ability to demonstrate your use of bespoke systems and organisational skills will be essential to the success of this role. Likewise you will need to be able to understand the manufacturing process and demonstrate your understanding of the product development cycle.
My client will consider candidates from outside of a direct product development role if relevant project management and systems skills are present as the specifics of the product development can be taught.You will be a highly organised individual who works well both independently and collaboratively and are able to manage multiple priorities to effectively meet deadlines.
The Company
You will be working for the UK division of a Canadian owned business who trade with some of the UK's leading High Street retailers where you will be exposed to the front line of apparel labelling.
Working within a smaller team in the Eastwood office, you be welcomed into a warm and friendly office who have excellent facilities on site including plenty of free parking.
They are also accessible by public transport from both Derby and Nottingham. As a business, they have a fantastic range of benefits on offer to all employees and have an excellent track record of promoting from within to more senior positions.
Salary & Benefits
This role is paying between GBP23,000 - GBP25,000 per annum plus benefits including 25 days holiday plus statutory bank holidays, company pension and your birthday off work!
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
Robert Half are exclusively recruiting for an Eastwood based company who are looking to add an Account Coordinator to their team on a permanent basis. Working alongside an ambitious and successful Sales Manager, your role will fall into 3 main areas; customer services, account management and sales. Depending on the specific customer, you may need to give a greater emphasis to one area over another which may vary across customer. This means you role will be very varied and challenging.
Your main focus will be translating customer orders taken both face to face and via telephone and e-mail, into coherent and detailed action plans that can be uploaded into the company bespoke system for production. You will need to develop a number of relationships with key figures within the customers and their associated 3rd parties to ensure a strong culture of open and honest communication.
You will also be dealing with internationally based colleagues, especially a customer service centre in Hong Kong so an awareness of timezones and cultural differences will be important to build strong relationships and ensure your queries are handled quickly and efficiently.
You will organise and conduct regular meetings with the customer to ensure visibility with them, possibility on their site to discuss day to day details of the accounts.You will be responsible for ensuring the customer orders are uploaded to the company's bespoke system and that all details are passed onto the relevant department for immediate attention. It will be your responsibility to work closely with these departments to ensure tasks are undertaken in a timely manner to ensure the production of this order is running to time.The information you present to these department is critical in getting a quick and accurate response for the customers so your accuracy and complete understanding of the customer's needs are key.
Strong communication both written and verbal will be essential as is your ability to work with the customers to enhance existing products, use new techniques or even reduce costs.Whilst not in a sales role, it is imperative you have a commercial outlook to increase revenues or even generate new revenues through identifying new opportunities within the account. There is significant opportunities to expand revenues within the 3rd party customers by building good relationships. On a weekly, monthly and annual basis you will be responsible for generating reports for the Sales Manager and Sales Director to form part of their reporting pack. Use of Excel and the bespoke systems will be essential so a confidence and interest in systems will greatly enhance this role.
Profile
You will be a systems-savvy individual who has a flair and confidence for using bespoke systems and be technically minded to utilise these bespoke systems to their full potential. SAP is also used within this role but in a smaller capacity so use of SAP would be an advantage although just a starting point for the suite of systems used within this role.You will ideally have a manufacturing background and have been involved in a product development or project management style of role previously.
Proven commercial experience would also be a benefit as would a successful track record of managing projects.You will be a confident and professional communicator, able to deal with a wide range of people and be able to communicate effectively face to face, by e-mail and telephone. Your ability to demonstrate your use of bespoke systems and organisational skills will be essential to the success of this role. Likewise you will need to be able to understand the manufacturing process and demonstrate your understanding of the product development cycle.
My client will consider candidates from outside of a direct product development role if relevant project management and systems skills are present as the specifics of the product development can be taught.You will be a highly organised individual who works well both independently and collaboratively and are able to manage multiple priorities to effectively meet deadlines.
The Company
You will be working for the UK division of a Canadian owned business who trade with some of the UK's leading High Street retailers where you will be exposed to the front line of apparel labelling.
Working within a smaller team in the Eastwood office, you be welcomed into a warm and friendly office who have excellent facilities on site including plenty of free parking.
They are also accessible by public transport from both Derby and Nottingham. As a business, they have a fantastic range of benefits on offer to all employees and have an excellent track record of promoting from within to more senior positions.
Salary & Benefits
This role is paying between GBP23,000 - GBP25,000 per annum plus benefits including 25 days holiday plus statutory bank holidays, company pension and your birthday off work!
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.