Courier Recruitment Data Analyst
- Recruiter
- Hermes Parcelnet Limited
- Location
- Bradford
- Salary
- 21000.00 - 24000.00 GBP Annual
- Posted
- 24 Feb 2017
- Closes
- 03 Mar 2017
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Award winning Hermes is the largest UK courier delivery service projected to handle 251 million parcels this year. We employ over 2,000 people, have over 12,000 self-employed couriers and deliver parcels to over 190 countries.
We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!
How it feels to work for us:
Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.
The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer's experience, because in every job at Hermes, you will and you can add value.
Reporting to the Courier Network Development Manager, this role manages the analysis, reporting and insights to help facilitate the optimisation of quality of service, best working practices, SOP's and overall transparency of how Hermes manage a candidate through the full end-to-end recruitment process. You will be comfortable analysing and manipulating complex data sets held often in MS Excel and Salesforce CRM reports.
The role forms an integral part of the Operational Development team and supports the wider Field Operations team to effectively manage, influence and control courier recruitment and associated processes.
You'll have accountability for specific tasks such as:
- Challenge standards & develop solutions that improve efficiency and quality courier recruitment.
- Provide insight into trends and key facts from data mining, explore functionality, limitations and opportunities to develop these systems and reports as required.
- Unpick business processes and their associated datasets to understand the limitations and opportunities available; using knowledge and offering solutions as part of a consultative approach.
- Assist the Courier Network Development Manager in the preparation of weekly/monthly forecasts and logging and presenting/trending website, application and churn data.
You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.
Essential Skills for the role:
- Analytical thinking, interpreting, linking and analysing information to understand issues and help solve problems.
- Planning & organising.
- Resilient and self-motivated, the ability to bounce back from set-back and sees way through to solutions with a positive 'can do' attitude.
- Commercial Awareness.
- The ability to handle multiple and/or complex tasks with evidence of successful outcomes.
- Strong MS Office experience; particularly MS Excel.
- Experience of working within a target driven environment
- Ability to identify trends and problem solve.
- Full driving licence (preferably with no or minimal points).
We offer you:
- Full training along with a supported induction process
- 26 days holiday plus Bank holidays
- Pension scheme of up to 5% matched by Hermes
- Income Protection
- Life Assurance
- Retail discounts and incentives
Hermes isn't just about parcels; it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!
We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us!
How it feels to work for us:
Here at Hermes, we empower each individual with both the responsibility to make critical decisions and to explore new ideas to achieve the best performance.
The biggest thing we are proud of is that our people care. We want you to make a positive difference to our customer's experience, because in every job at Hermes, you will and you can add value.
Reporting to the Courier Network Development Manager, this role manages the analysis, reporting and insights to help facilitate the optimisation of quality of service, best working practices, SOP's and overall transparency of how Hermes manage a candidate through the full end-to-end recruitment process. You will be comfortable analysing and manipulating complex data sets held often in MS Excel and Salesforce CRM reports.
The role forms an integral part of the Operational Development team and supports the wider Field Operations team to effectively manage, influence and control courier recruitment and associated processes.
You'll have accountability for specific tasks such as:
- Challenge standards & develop solutions that improve efficiency and quality courier recruitment.
- Provide insight into trends and key facts from data mining, explore functionality, limitations and opportunities to develop these systems and reports as required.
- Unpick business processes and their associated datasets to understand the limitations and opportunities available; using knowledge and offering solutions as part of a consultative approach.
- Assist the Courier Network Development Manager in the preparation of weekly/monthly forecasts and logging and presenting/trending website, application and churn data.
You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team.
Essential Skills for the role:
- Analytical thinking, interpreting, linking and analysing information to understand issues and help solve problems.
- Planning & organising.
- Resilient and self-motivated, the ability to bounce back from set-back and sees way through to solutions with a positive 'can do' attitude.
- Commercial Awareness.
- The ability to handle multiple and/or complex tasks with evidence of successful outcomes.
- Strong MS Office experience; particularly MS Excel.
- Experience of working within a target driven environment
- Ability to identify trends and problem solve.
- Full driving licence (preferably with no or minimal points).
We offer you:
- Full training along with a supported induction process
- 26 days holiday plus Bank holidays
- Pension scheme of up to 5% matched by Hermes
- Income Protection
- Life Assurance
- Retail discounts and incentives
Hermes isn't just about parcels; it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!