Sales Support Administrator
Sales & Marketing AdministratorGBP18000| Barnsley| PermanentHide full description
Our client is a leading expert in vehicle management for personal and business contract hire and car leasing. As Yorkshire's most renowned car and light commercial vehicle leasing specialist.
We are looking for a motivated and talented individual to join our dedicated friendly team in January 2017
The Role
You must:
- Have a keen interested in cars
- Have previous experience working in a fast paced and pressurized administration office
- Be able to work to deadlines whilst multi-tasking and maintaining optimum professionalism
- Have faultless attention to detail
- Be computer literate (Word, Excel and Outlook)
- Have accurate data entry skills and be a competent and reasonably fast typist
- Have excellent numeracy and literacy skills
- Have a confident and professional telephone manner
- Be extremely well organised and be able to work under your own initiative and with minimal supervision
- Be comfortable working in a small, customer focused team
- Have your own transport
Main Duties:
- Maintaining the company website, utilising a content managed back-office functionality
- Populating and distributing e-mail marketing to the client database (bi-monthly)
- Creating quotes utilising various online finance systems
- Inputting data onto templates and emailing quotes to current and prospective clients
- Proposing clients to credit underwriting
- Creating both customer and vehicle orders and liaising with relevant parties
- Arranging vehicle collections
- Processing contract modifications
- Liaising with clients, finance companies and supplying motor dealers
- Managing, organising and updating the client database and Excel worksheets
- Utilising the CRM system to schedule tasks and reminders - Full training given
Specific Job Skills:
- Able to demonstrate exceptional written and verbal communication skills.
- Knowledge of basic marketing functions would be desirable including website maintenance, email marketing and experience of Google AdWords although full training will be given.
Desirable Skills:
- Knowledge of Goldmine Software or CRM systems (although full training will be given)
- Some experience with marketing duties (website updates/mail shots etc.)
- An interest in cars and basic knowledge of different makes, shapes and models
The Person:
- Self-driven, with a positive outlook, and a clear focus on high quality customer service.
- A highly organised flexible team member with the ability to multitask within a very busy office environment.
- Mature, reliable, and able to communicate at all levels.
- Ability to work under pressure using initiative to prioritise tasks in a fast-paced customer focused business.
Computer & Office Skills:
Must have proven office experience
Computer literacy: Excel, Word, Outlook, Website updating knowledge.
Literacy & Numeracy:
A high degree of accuracy and attention to detail together with proven literacy and numeracy.
Our client is a leading expert in vehicle management for personal and business contract hire and car leasing. As Yorkshire's most renowned car and light commercial vehicle leasing specialist.
We are looking for a motivated and talented individual to join our dedicated friendly team in January 2017
The Role
You must:
- Have a keen interested in cars
- Have previous experience working in a fast paced and pressurized administration office
- Be able to work to deadlines whilst multi-tasking and maintaining optimum professionalism
- Have faultless attention to detail
- Be computer literate (Word, Excel and Outlook)
- Have accurate data entry skills and be a competent and reasonably fast typist
- Have excellent numeracy and literacy skills
- Have a confident and professional telephone manner
- Be extremely well organised and be able to work under your own initiative and with minimal supervision
- Be comfortable working in a small, customer focused team
- Have your own transport
Main Duties:
- Maintaining the company website, utilising a content managed back-office functionality
- Populating and distributing e-mail marketing to the client database (bi-monthly)
- Creating quotes utilising various online finance systems
- Inputting data onto templates and emailing quotes to current and prospective clients
- Proposing clients to credit underwriting
- Creating both customer and vehicle orders and liaising with relevant parties
- Arranging vehicle collections
- Processing contract modifications
- Liaising with clients, finance companies and supplying motor dealers
- Managing, organising and updating the client database and Excel worksheets
- Utilising the CRM system to schedule tasks and reminders - Full training given
Specific Job Skills:
- Able to demonstrate exceptional written and verbal communication skills.
- Knowledge of basic marketing functions would be desirable including website maintenance, email marketing and experience of Google AdWords although full training will be given.
Desirable Skills:
- Knowledge of Goldmine Software or CRM systems (although full training will be given)
- Some experience with marketing duties (website updates/mail shots etc.)
- An interest in cars and basic knowledge of different makes, shapes and models
The Person:
- Self-driven, with a positive outlook, and a clear focus on high quality customer service.
- A highly organised flexible team member with the ability to multitask within a very busy office environment.
- Mature, reliable, and able to communicate at all levels.
- Ability to work under pressure using initiative to prioritise tasks in a fast-paced customer focused business.
Computer & Office Skills:
Must have proven office experience
Computer literacy: Excel, Word, Outlook, Website updating knowledge.
Literacy & Numeracy:
A high degree of accuracy and attention to detail together with proven literacy and numeracy.