Technical Sales / Support Engineer - Electrical Engineering
Job Title: Technical Sales and Support Engineer
Location: Peterlee, County Durham
Salary: GBP20,000 - GBP25,000 dependent on experience
Established over 30 years ago, the company, based in Co. Durham, England is a market leader in the field of electrical test instrumentation.
They provide total test solutions to enable companies and organisations to comply with the demands of all types of legislation and covering a wide range of international standards for the manufacturing, medical, 17th edition and safety testing industries.
The company is currently looking for a Technical Support and Sales Engineer to join their team reporting into the Commercial Manager.
Purpose of the Role:
- To provide customers with first class pre sales and after sales advice and support on a range of products.
- Support sales team and sales channel partners, identifying potential customers and providing support to all involved in the selling process.
- To contribute to the commercial team sales targets.
Key Responsibilities:
- Providing on after-sales support services and tier 1 technical back up as required.
- Providing pre-sales technical assistance and product education.
- Supporting customers who might benefit from company products or services and maximising customer potential.
- Developing long-term relationships with customers, through managing and interpreting their requirements.
- Advising customers that a product or service best satisfies their needs in terms of quality, price and delivery.
- Administering customer accounts.
- Participating in all product training and keeping up to date with our products technically.
- Delivering product presentations and demonstrating how a product meets customer needs.
- Working closely and support other members of the sales team and other technical experts as internal customers.
Key Requirements:
- A Further Education Qualification (HND or above) is desirable but not essential in an appropriate field. Qualifications may be in: electronic engineering, physics, biomedical.
- Experience of working in a sector relevant to the product range in selling and supporting is desirable. For example; manufacturing, utility providers, electrical maintenance / FM, electrical contracting, hospitals, electrical design.
- Possesses expertise acquired from a sector relevant to the product range the individual is selling and supporting. For example: manufacturing, utility providers, electrical maintenance / FM, electrical contracting, hospitals, electrical design.
- Proven track record in a sales / selling environment.
- Strong verbal communication skills are essential, with a good telephone manner.
- Ability to make judgement calls based on sound business skills.
- Ability to self-manage as part of a team, and have strong organisational skills.
- Experience at working in a customer service environment in a KPI driven environment.
- Team Player, working with internal and external staff and partners at all levels
- Very good IT skills including MS office and CRM/ Social media awareness.
- Flexibility and able to adapt to change.
- Speak fluent English.
- Foreign language skills may be an advantage.
Please be aware that the company will not be providing sponsorship or a relocation package for this role so candidates must be eligible to live and work in the UK to be considered for this role.
Please click the APPLY button to send your CV and Covering Letter for this role.
Candidates with the experience and relevant job titles of; Qualified Electrical Engineering, Business Manager, Technical Sales, Field Sales, Senior Sales Engineer, Technical Sales Manager, Electronic Engineering, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Technical Sales Engineer, Senior Sales Executive, Business Development, Senior Sales Engineer, Sales Manager, Key Sales, Sales Technician, Business Developer, Senior Sales Development, Business Development Lead, Technical Business Development, Senior Sales, New Client Sales, B2B, Technical Sales Manager will also be considered for this role.
Location: Peterlee, County Durham
Salary: GBP20,000 - GBP25,000 dependent on experience
Established over 30 years ago, the company, based in Co. Durham, England is a market leader in the field of electrical test instrumentation.
They provide total test solutions to enable companies and organisations to comply with the demands of all types of legislation and covering a wide range of international standards for the manufacturing, medical, 17th edition and safety testing industries.
The company is currently looking for a Technical Support and Sales Engineer to join their team reporting into the Commercial Manager.
Purpose of the Role:
- To provide customers with first class pre sales and after sales advice and support on a range of products.
- Support sales team and sales channel partners, identifying potential customers and providing support to all involved in the selling process.
- To contribute to the commercial team sales targets.
Key Responsibilities:
- Providing on after-sales support services and tier 1 technical back up as required.
- Providing pre-sales technical assistance and product education.
- Supporting customers who might benefit from company products or services and maximising customer potential.
- Developing long-term relationships with customers, through managing and interpreting their requirements.
- Advising customers that a product or service best satisfies their needs in terms of quality, price and delivery.
- Administering customer accounts.
- Participating in all product training and keeping up to date with our products technically.
- Delivering product presentations and demonstrating how a product meets customer needs.
- Working closely and support other members of the sales team and other technical experts as internal customers.
Key Requirements:
- A Further Education Qualification (HND or above) is desirable but not essential in an appropriate field. Qualifications may be in: electronic engineering, physics, biomedical.
- Experience of working in a sector relevant to the product range in selling and supporting is desirable. For example; manufacturing, utility providers, electrical maintenance / FM, electrical contracting, hospitals, electrical design.
- Possesses expertise acquired from a sector relevant to the product range the individual is selling and supporting. For example: manufacturing, utility providers, electrical maintenance / FM, electrical contracting, hospitals, electrical design.
- Proven track record in a sales / selling environment.
- Strong verbal communication skills are essential, with a good telephone manner.
- Ability to make judgement calls based on sound business skills.
- Ability to self-manage as part of a team, and have strong organisational skills.
- Experience at working in a customer service environment in a KPI driven environment.
- Team Player, working with internal and external staff and partners at all levels
- Very good IT skills including MS office and CRM/ Social media awareness.
- Flexibility and able to adapt to change.
- Speak fluent English.
- Foreign language skills may be an advantage.
Please be aware that the company will not be providing sponsorship or a relocation package for this role so candidates must be eligible to live and work in the UK to be considered for this role.
Please click the APPLY button to send your CV and Covering Letter for this role.
Candidates with the experience and relevant job titles of; Qualified Electrical Engineering, Business Manager, Technical Sales, Field Sales, Senior Sales Engineer, Technical Sales Manager, Electronic Engineering, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Technical Sales Engineer, Senior Sales Executive, Business Development, Senior Sales Engineer, Sales Manager, Key Sales, Sales Technician, Business Developer, Senior Sales Development, Business Development Lead, Technical Business Development, Senior Sales, New Client Sales, B2B, Technical Sales Manager will also be considered for this role.