Service Manager
- Recruiter
- AMS Contingent
- Location
- Chesterfield
- Salary
- Neg.
- Posted
- 24 Feb 2017
- Closes
- 01 Mar 2017
- Sectors
- Logistics & Transport
- Contract Type
- Contract
- Hours
- Full Time
Our client, a leading logistics and distribution company, is seeking a Service Manager to join their team in Chesterfield, on an initial 6 month contract.
The Service Manager represents the client in the delivery of all existing and new IT Services that supports the clients business. The role is responsible for ensuring that the clients IT Services are delivered as specified in the formal agreements between the Business, the Technology Organisation and the Suppliers.
Key Competencies:
- Have strong analytical capabilities and excellent communication skills
- Have experience in Service Management and Service Level Agreements
- Must be able to work with the technical staff from the Suppliers on a day-day basis.
- Experience of working in an ITIL compliant environment (ITIL qualified)
- Excellent track record of managing suppliers in reaching successful outcomes
Hard Skills:
- Service Management experience (5+ years)
- Strong analytical capabilities + communication skills starter
- Ability to manage internal teams & various external stakeholders effectively
Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
The Service Manager represents the client in the delivery of all existing and new IT Services that supports the clients business. The role is responsible for ensuring that the clients IT Services are delivered as specified in the formal agreements between the Business, the Technology Organisation and the Suppliers.
Key Competencies:
- Have strong analytical capabilities and excellent communication skills
- Have experience in Service Management and Service Level Agreements
- Must be able to work with the technical staff from the Suppliers on a day-day basis.
- Experience of working in an ITIL compliant environment (ITIL qualified)
- Excellent track record of managing suppliers in reaching successful outcomes
Hard Skills:
- Service Management experience (5+ years)
- Strong analytical capabilities + communication skills starter
- Ability to manage internal teams & various external stakeholders effectively
Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business