New & Used Car Business Manager

Recruiter
Bristol Street Motors
Location
Dunfermline
Salary
23000.00 - 43000.00 GBP Annual
Posted
24 Feb 2017
Closes
04 Mar 2017
Contract Type
Permanent
Hours
Full Time
New & Used Car Business Manager

Ford Dunfermline

GBP23,000 basic salary, GBP43,000 OTE depending on skills and experience and Company Car

- Company Car
- Vertu Reward Scheme
- Share Incentive Scheme
- Child Care Vouchers
- Preferential Service Rates
- Colleague Purchase Scheme
- Pension

As one of the largest Motor Retailer in the UK Vertu Motors' continued success is based on strong performance, growth and leadership. At Ford Dunfermline, as a Macklin Motors dealership, we strive to attain high levels of customer service in all aspects. 96% of our customers would recommend the dealership to a friend. Our Mission Statement "To deliver an outstanding customer motoring experience through honesty and trust" is central to the role of any role in our business, ensuring our customers receive the right experience for them.

As Business Manager your role is to lead your sales team to deliver exceptional customer experience and to deliver maximised profitability. Managing a controlled sales process you will serve and support Sales Executives to sell a combination of new and/or used vehicle and a range of add-on products, finance and asset protection products. You will energise and deliver sales campaigns and promotions that maximise sales penetration and generate buzz and enthusiasm in the team.

As a thriving successful company, we are very selective about whom we employ and our Business Manager role is the stepping stone into our Sales leadership positions. As a growing and performing business we can certainly help you fulfil your career aspirations.

Therefore we are looking for a driven, motivated and disciplined individual who is able to communicate well and create a rapport with our customers. Your passion, energy and commitment must be second to none and should be able to be demonstrated at interview. You must also be able to demonstrate a superb track record within a Business Manager role, with a settled career history in the Motor Industry. You must have the ability to deliver consistently against performance targets.
The responsibilities of this role are as follows:

? Customer Satisfaction (CSI): To build trust, communicate well and exceed customer satisfaction
expectations.
? Maximising Opportunities: To maximise the opportunity for the Sales Executives to do business.
? Maximising Profit: Through achieving the monthly targets & KPI's.
? Data Quality and FCA Compliance: To ensure the Sales team deliver on data quality and FCA compliance.

As you would expect with any retail business we are open when our customers want to come and see us. You can also expect 31 days holidays, comprehensive on-going training, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and performance-related bonus, company car, childcare voucher scheme, share incentive plan, free access to our Vertu rewards platform and a contributory pension scheme.