Supply Chain Co-ordinator

Recruiter
Anonymous
Location
Somerset
Salary
Competitive
Posted
24 Feb 2017
Closes
16 Mar 2017
Sectors
Procurement
Contract Type
Permanent
Hours
Full Time
CUSTOMER SUPPLY CHAIN CO-ORDINATOR
??19,000
37 Hours per week - Monday - Thursday 08.30am - 4.30pm and Friday - 08.30am - 4.00pm

The Customer Supply Chain Co-ordinator will provide operational customer service support through strong business relationships and careful information flow whilst enhancing customer satisfaction.

Responsibilities: Receive, process & confirm customer orders and send order confirmations on all new and repeat buy orders. Ensure that all sales are then correctly invoiced upon despatch. Utilise & manipulate Customers' own EDI systems e.g. SAP, to extract PO's and order/product details. Review customer forecasts and advise on required stock replenishment where applicable. Build strong relationships and confidence with all customer contacts. Initiate and lead customer/internal meetings. Participate in regular/quarterly review meetings on site or off site with key customers, gathering and presenting information as requested by Sales managers taking notes and monitoring actions. Prepare and action supplementary invoice/credit requests in line with Sales manager guidance. Maintain accurate records of all orders & customer communication.

Successful applicant will be: a good communicator at all levels - phone, email, letters and face-to-face. Experienced in dealing with fast moving, demanding customers at the order fulfilment level. Self-motivated, conscientious and organized
Competent at problem analysis demonstrating strong problem solving/ trouble shooting skills. Able to provide attention to detail, computer literate, especially in MS Word and Excel, adaptable and flexible

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