Field Service Engineer
- Recruiter
- Hi - Calibre Personnel Ltd
- Location
- Sheffield
- Salary
- 25000.00 GBP Annual + plus 8,000 bonus, vehicle and benefits
- Posted
- 24 Feb 2017
- Closes
- 01 Mar 2017
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Field Service Engineer - Vehicle On-Boarding Technology
Location: Sheffield
Salary: GBP25,000 plus GBP8,000 bonus, vehicle and benefits
My client, a highly successful and growing organisation is seeking an ambitious Field Service Engineer. This role involves providing service and maintenance of on-board Hardware and Software on vehicles.
Key Responsibilities
- Install, commission and test hardware and software products including all wiring and mechanical work on refuse collection vehicles
- Troubleshoot, repair and fully test equipment failures in the field.
- Maintain accurate and up to date records for all work completed
- Monitor the performance of equipment in the field, through data reports
- Liaise with customers pro-actively to ensure early detection of any problems.
- As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality.
- Record and report all service / repair visits correctly using the service ERP system
- Responsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people.
Desired Skills and Experience
- HNC / HND in a relevant discipline, must be computer literate
- 2+ years experience in a Field Service or Engineering role
- Good diagnostic and problem solving skills.
- Have the ability to work on own initiative and to multi-task.
- Have a full clean Driving Licence (HGV licence an advantage)
- Mechanical, practical hands on experience would be essential
- Excellent interpersonal and communication skills - written, verbal, listening.
- Strong understanding of customer service.
The role may involve significant travel within the UK and overnight stays at customer locations. The successful candidate must be willing to travel at short notice and must be flexible on working hours.
Location: Sheffield
Salary: GBP25,000 plus GBP8,000 bonus, vehicle and benefits
My client, a highly successful and growing organisation is seeking an ambitious Field Service Engineer. This role involves providing service and maintenance of on-board Hardware and Software on vehicles.
Key Responsibilities
- Install, commission and test hardware and software products including all wiring and mechanical work on refuse collection vehicles
- Troubleshoot, repair and fully test equipment failures in the field.
- Maintain accurate and up to date records for all work completed
- Monitor the performance of equipment in the field, through data reports
- Liaise with customers pro-actively to ensure early detection of any problems.
- As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality.
- Record and report all service / repair visits correctly using the service ERP system
- Responsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people.
Desired Skills and Experience
- HNC / HND in a relevant discipline, must be computer literate
- 2+ years experience in a Field Service or Engineering role
- Good diagnostic and problem solving skills.
- Have the ability to work on own initiative and to multi-task.
- Have a full clean Driving Licence (HGV licence an advantage)
- Mechanical, practical hands on experience would be essential
- Excellent interpersonal and communication skills - written, verbal, listening.
- Strong understanding of customer service.
The role may involve significant travel within the UK and overnight stays at customer locations. The successful candidate must be willing to travel at short notice and must be flexible on working hours.