Audit Manager - Customer Conduct and Proposition
- Recruiter
- Meraki Talent
- Location
- Midlothian
- Salary
- Competitive
- Posted
- 10 Feb 2017
- Closes
- 24 Feb 2017
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Responsibilities of the Audit Manager - Customer Conduct and Proposition:
- Assigned audits are carefully planned and scoped, appropriately resourced, and clearly communicated to relevant business unit ('BU') stakeholders
- Audit progress is closely-monitored and regularly communicated to the Head of Audit and BU stakeholders
- Audits are executed efficiently in line with budgeted effort and timescales and to a high standard, fully in accordance with GIA's audit methodology
- Audit findings are carefully-formulated to mitigate risk and add value. Findings are communicated promptly to BU management in a clear, concise and influential manner (verbal and written)
- Support the Customer Conduct Theme Lead in building credible, partnership-based, relationships with key stakeholders in aligned BUs and other assurance functions. This includes direct responsibility for managing group internal audit interactions with designated BU senior managers and governance committees/forums
- Act as a focal point for building knowledge of aligned BUs/audit themes across group internal audit, using this knowledge to inform the effective targeting of group internal audit effort to the key business risks
- Support the Customer Conduct Theme Lead in developing the team's talent and maximising its productivity. Act as performance manager for assigned staff, ensuring that quality conversations are held with staff regarding goal-setting, performance appraisal and career development
- Coach and support colleagues within group internal audit, and across the wider business, as an expert on customer conduct risk, internal control and risk management matters
Background of the Audit Manager - Customer Conduct and Proposition:
- Accounting / audit, actuarial or risk background
- Educated to degree level and with a relevant professional qualification, you should have an understanding of the current regulatory environment, and significant experience of risk frameworks.
- Impressive track record of delivering deep insights as well as influencing action for change Demonstrable subject matter expertise in the field of customer conduct and the management of conduct risk
- You will be able to demonstrate an ability to see connections and to position information in a strategic context
- Advanced communication and relationship management skills are essential
- Self-motivated and well-organised to deliver work in a timely fashion
- Proven relationship management skills, with a track record of engaging and influencing key stakeholders
- Demonstrable ability to adapt and deliver in a fast-moving commercial environment