E-mail and WebChat Support Executive
- Recruiter
- Marstep Resourcing Solutions
- Location
- Chester
- Salary
- 16000.00 - 22000.00 GBP Annual + + NumerousBenefits
- Posted
- 21 Feb 2017
- Closes
- 24 Feb 2017
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
The role involves liaising with clients via e-mail and web chat to discuss requirements, provide support and complete sales bookings.
You will need good written skills to communicate articulatley with customers.
It is a nice working environment in a friendly team with bonus opportunities and lots of personal benefits. A great place to work.
Essential Experience:
Background within a call centre environment
Skills in negotiating
Excellent communication skills in written format
Proven track record in meeting/exceeding targets
Ability to recognise improvement areas and share these
IT literate
Previous web chat experience
You will need good written skills to communicate articulatley with customers.
It is a nice working environment in a friendly team with bonus opportunities and lots of personal benefits. A great place to work.
Essential Experience:
Background within a call centre environment
Skills in negotiating
Excellent communication skills in written format
Proven track record in meeting/exceeding targets
Ability to recognise improvement areas and share these
IT literate
Previous web chat experience