Customer Service Executive / Account Manager - French or Polish

JOB TITLE: Customer Service Executive / Account Manager - French or Polish

A new permanent position has become available for an IT Customer Service Executive / Account Manager with French or Polish.

This position is based in central Reading for a world leading organisation in the distribution of software components and software development tools, with an established customer base in more than 170 countries. They are now expanding their European Sales and Customer Service teams.

JOB TITLE: Customer Service Executive / Account Manager (with French or Polish)
LOCATION: Central Reading
SALARY: £25,000 - £29,000 + performance bonus
BENEFITS: Private medical insurance, life insurance and critical illness insurance

The ideal IT Customer Service Executive / Account Manager (with French or Polish) will possess:
- Excellent written and verbal communication skills in one of the following languages: French or Polish, alongside fluent English skills
- Excellent organisational skills and ability to multitask effectively
- Excellent follow-through and attention to detail
- Previous Customer service or Account Management experience in a similar role in an IT company advantageous but not essential
- Competency in another foreign language advantageous but not essential
- Education: A-level qualification (or equivalent) minimum

As a Customer Service Executive / Account Manager (with French or Polish) you will be responsible for the following:
- Advising Customers on software product licensing, prices, payment information, order status
- Identifying customer software licensing needs, through to the issuing of a price quotation, quote follow up and winning the business
- Accurate sales order processing and licence delivery
- Maintaining and expanding customer database encouraging use of new and existing services
- Analysing and reporting Customer feedback

If you are a good communicator in French or Polish, customer focused and enjoy a sales environment this is an excellent opportunity to join an established organisation at their European HQ.

Please click to apply for the role of Customer Service Executive / Account Manager (with French or Polish) in Reading, Berkshire!


If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. We may also use your details to contact you by email about our free career advice site CareerSavvy. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for these purposes.

eRecruit Solutions actively recruits for the following roles: Customer Service Representative, IT Account Manager, Polish Speaking, French Speaking, Multilingual Customer Service, Bilingual Account Manager

Ref: ABR120583b