Customer Service Advisor
- Recruiter
- Exectec
- Location
- Bridgwater
- Salary
- 15000.00 - 16000.00 GBP Annual + + Pension, Bonus
- Posted
- 16 Feb 2017
- Closes
- 23 Feb 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor
Bridgwater
??15,000 + OTE
9am - 5.30pm, Monday to Friday
Full Time, Permanent
Our client, a fairly new but well-established, national organisation, is looking for an empathetic, customer-focused individual to join their passionate team in Bridgwater!
Main duties:
- Processing customer orders accurately
- Monitoring customer feedback
- Dealing with customer queries by telephone effectively and efficiently
- Providing appropriate solutions to customer complaints in line with Company Policies and Procedures
- Ensure Data Protection and confidentiality is maintained at all times
- General administration duties such as scanning and shredding confidential documents, processing letters
- Providing excellent customer service at all times
Requirements:
- Previous experience in a Customer Service role, preferably as a Customer Service Advisor
- Strong communication skills, both written and verbal
- Empathetic and understanding in nature
- Team player, but also able to utilise own initiative
- Ability to pick up information quickly
- Meticulous individual who pays great attention to detail
- Organisation and prioritising skills
- IT proficient, with experience working with all Microsoft Packages
- Previous knowledge of SAGE or similar packages would be desirable
Package:
- Holiday
- Pension
- KPI related bonus available
Closing date: Friday 17th February 2017
Interview date: Thursday 23rd February 2017
Start date: 6th March 2017
Bridgwater
??15,000 + OTE
9am - 5.30pm, Monday to Friday
Full Time, Permanent
Our client, a fairly new but well-established, national organisation, is looking for an empathetic, customer-focused individual to join their passionate team in Bridgwater!
Main duties:
- Processing customer orders accurately
- Monitoring customer feedback
- Dealing with customer queries by telephone effectively and efficiently
- Providing appropriate solutions to customer complaints in line with Company Policies and Procedures
- Ensure Data Protection and confidentiality is maintained at all times
- General administration duties such as scanning and shredding confidential documents, processing letters
- Providing excellent customer service at all times
Requirements:
- Previous experience in a Customer Service role, preferably as a Customer Service Advisor
- Strong communication skills, both written and verbal
- Empathetic and understanding in nature
- Team player, but also able to utilise own initiative
- Ability to pick up information quickly
- Meticulous individual who pays great attention to detail
- Organisation and prioritising skills
- IT proficient, with experience working with all Microsoft Packages
- Previous knowledge of SAGE or similar packages would be desirable
Package:
- Holiday
- Pension
- KPI related bonus available
Closing date: Friday 17th February 2017
Interview date: Thursday 23rd February 2017
Start date: 6th March 2017