Quality Process & Systems Leader
- Recruiter
- HR Consultancy (Scotland) Limited
- Location
- North Lanarkshire
- Salary
- Competitive & Excellent Benefits
- Posted
- 16 Feb 2017
- Closes
- 24 Feb 2017
- Sectors
- Manufacturing & Industrial
- Contract Type
- Permanent
- Hours
- Full Time
HR Consultancy has been appointed by its client, a well-established manufacturing company based in Glasgow, to recruit a Quality Process & Systems Leader to utilize market place feedback, supplier quality information, and production quality data to lead the development of Quality Systems (standards, inspection protocols) that enable the produce defect free products, and to assure internal and external stakeholders of the robustness of these systems
Key Responsibilities Include;
- Work in partnership with the Quality Director to design the global quality policy. As the custodian of the policy ensure adherence and support the global roll out in conjunction with the Quality Leadership team.
- Lead the development and implementation of the Global complaints management policy and system and ensure complaints are evaluated and responded to in-line with policies.
- Drive the global roll out of Quality Standards to all regions and to all 3rd party producers & suppliers.
- Represent the company to customers and other external stakeholders on quality related issues. Lead customer visits and participate in customer audits of our quality systems.
- Develop and lead the Quality Audit Plan, process and standardized documentation to maintain ISO and BRC accreditation, and to ensure 3rd party compliance with the company's standards.
- Use market feedback to lead the continuous improvement of Quality Standards for both premium and luxury segments so they reflect genuine market expectations.
- Report to management on in-market quality performance, prioritize corrective actions and report on progress.
- Leads, motivates and develops the Quality Systems & Compliance team in line with the Company values to maximise employee engagement and ensuring that talent is nurtured and retained to achieve succession planning objectives and targets.
Key Requirements Include;
- Experience leading others in a quality assurance context
- Experience in using key Enterprise systems is desirable.
- Experience of applying statistical analysis to data is essential.
- Experience of implementing quality standards globally is desirable.
- Skilled at analysing external data, identifying improvement opportunities and motivating corrective actions.
- Skilled at responding to customer requests with respect to Quality
- Lead Auditor qualified by a recognised standards organization (e.g. UKAS, LRQI, SCI) Knowledge of ISO 9001 requirements
- Knowledge of food safety regulations and good manufacturing practices
Key Responsibilities Include;
- Work in partnership with the Quality Director to design the global quality policy. As the custodian of the policy ensure adherence and support the global roll out in conjunction with the Quality Leadership team.
- Lead the development and implementation of the Global complaints management policy and system and ensure complaints are evaluated and responded to in-line with policies.
- Drive the global roll out of Quality Standards to all regions and to all 3rd party producers & suppliers.
- Represent the company to customers and other external stakeholders on quality related issues. Lead customer visits and participate in customer audits of our quality systems.
- Develop and lead the Quality Audit Plan, process and standardized documentation to maintain ISO and BRC accreditation, and to ensure 3rd party compliance with the company's standards.
- Use market feedback to lead the continuous improvement of Quality Standards for both premium and luxury segments so they reflect genuine market expectations.
- Report to management on in-market quality performance, prioritize corrective actions and report on progress.
- Leads, motivates and develops the Quality Systems & Compliance team in line with the Company values to maximise employee engagement and ensuring that talent is nurtured and retained to achieve succession planning objectives and targets.
Key Requirements Include;
- Experience leading others in a quality assurance context
- Experience in using key Enterprise systems is desirable.
- Experience of applying statistical analysis to data is essential.
- Experience of implementing quality standards globally is desirable.
- Skilled at analysing external data, identifying improvement opportunities and motivating corrective actions.
- Skilled at responding to customer requests with respect to Quality
- Lead Auditor qualified by a recognised standards organization (e.g. UKAS, LRQI, SCI) Knowledge of ISO 9001 requirements
- Knowledge of food safety regulations and good manufacturing practices