2nd Line IT Technical Support Engineer
- Recruiter
- Galliard Homes
- Location
- Loughton
- Salary
- £30000 - £35000 per annum
- Posted
- 16 Feb 2017
- Closes
- 28 Feb 2017
- Ref
- BV-ITSE-LOU3
- Contact
- Hailey Alger Post
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
2nd Line I.T Technical Support Engineer
Loughton, Essex
£30,000 - £35,000
Who are we
Founded in 1992 and with over 700 staff, Galliard is a property development, hospitality and management group overseeing mixed-use, residential, hotel and commercial projects across London and Southern England with a £3.9 billion portfolio of over 6,500 homes, hotels, retail premises and commercial properties.
With an impressive portfolio of award winning developments, we are proud to be considered as London’s leading property developers.
The Position
Do you have a passion for all things I.T related? Are you keen to progress in the IT sector? Do you have strong communication skills with a can do attitude? If so read on
We have a new position for a 2nd Line IT Support Engineer to join the IT team at our busy head office. Working within a team of six, your key duties will be to manage, support and report on help desk tickets created by all IT users across the business, at head office and across our construction sites.
Duties include;
It is important that the successful candidate has good experience and working knowledge of;
Benefits
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Loughton, Essex
£30,000 - £35,000
Who are we
Founded in 1992 and with over 700 staff, Galliard is a property development, hospitality and management group overseeing mixed-use, residential, hotel and commercial projects across London and Southern England with a £3.9 billion portfolio of over 6,500 homes, hotels, retail premises and commercial properties.
With an impressive portfolio of award winning developments, we are proud to be considered as London’s leading property developers.
The Position
Do you have a passion for all things I.T related? Are you keen to progress in the IT sector? Do you have strong communication skills with a can do attitude? If so read on
We have a new position for a 2nd Line IT Support Engineer to join the IT team at our busy head office. Working within a team of six, your key duties will be to manage, support and report on help desk tickets created by all IT users across the business, at head office and across our construction sites.
Duties include;
- Providing 2nd line support to all users over the telephone and face to face to help set up systems or resolve issues
- Building PC's and laptops
- Patching network cables for computers, printers and phones
- Maintaining server security and escalating issues as appropriate
- Answering helpdesk calls and resolving any issues where possible
- Some server administration and hardware repairs
- Citrix remote access administration
- Setting up new use accounts
- Providing technical input and advise/solutions on business projects
It is important that the successful candidate has good experience and working knowledge of;
- Windows Server 2008/2012
- Citrix XenApp
- Xen Desktop
- Exchange 2010/2013 administration
- VMware
- vSphere
- Excellent communication skills (written & verbal)
Benefits
- Private healthcare
- Pension scheme
- Competitive salary
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.