Admin Support / Customer Care Advisor
- Recruiter
- Tradeprint
- Location
- Dundee
- Salary
- Competitive + Excellent Benefits
- Posted
- 15 Feb 2017
- Closes
- 15 Mar 2017
- Ref
- JHCCADUN1502
- Contact
- Trade Print
- Contract Type
- Permanent
- Hours
- Full Time
We have an excellent opportunity for an Admin Support / Customer Care Advisor to join our Bespoke/Ebay Team (Tradeprint Plus), a division of our sales unit, at our Dundee location.
Location: Dundee (DD2)
Salary: Competitive + Excellent rewards for the right person
Job Type: Full Time, Permanent
Tradeprint, a technology led, e-commerce printing company and previous PrintWeek company of the year winner are a leading player in a highly competitive industry.
Our economies of scale and technological innovation, have made print, accessible, reliable and affordable for print, design and marketing professionals across the UK. As part of Cimpress, the world leader in mass customisation, our ambitions are boundless. Tradeprint is an exciting place to be and as a result of our rapid growth we’re on the lookout for top talent!
We are looking for an Admin Support / Customer Care Advisor to help us continue our impressive growth by delivering a world-class level of service to our clients.
Duties will include:
- Dealing with all aspects of Ebay
- Entering customer orders into system
- Dealing with inbound enquiries from a group of customers assigned to the team
- Building rapport with customers
- Providing expert level advice at all times
- Keeping customers happy and loyal
- Provide additional cover as required
Admin Support / Customer Care Advisor - About the candidate
- The successful candidate will possess the following skills: patience, attentiveness, clear and concise communication, good time- management, diligence. They will have a positive and focused ‘can-do’ attitude, whilst working within a goal orientated team.
- Experience within the printing industry is highly desirable as we offer products across the full print spectrum. However full training will be provided so this is not essential though a willingness to learn will be expected.
- The successful candidate should have at least 2 years of professional experience, ideally in a similar role.
- This position will suit those interested in working within a fun, fast paced, dynamic environment offering good opportunities to grow as the company develops and diversifies.
- Knowledge of client supporting systems would be an advantage, but is not critical.
To submit your application for this exciting Admin Support / Customer Care Advisor opportunity, please click ‘Apply’ now.
Keywords: Administration Assistant, Office Assistant, Customer Service Advisor, Customer Support.