Employee Relations Advisor

Recruiter
Pontoon
Location
Chester
Salary
Neg.
Posted
14 Feb 2017
Closes
22 Feb 2017
Sectors
Human Resources
Contract Type
Contract
Hours
Full Time
Employee Relations Advisor

Chester

6 MONTH CONTRACT

Bank of America is currently seeking to recruit an Employee Relations Advisor to work as part of their team based in in Chester.

The role of Employee Relations Advisor is to deliver ER counselling and advice to managers and employees on policy and procedure. Advice will cover complex and sensitive issues as well as routine to moderate policy and process questions which are typically around performance improvement processes, lateness, sickness absence, conduct disciplinary issues and informal grievances.

Key skills:

- Deep subject matter technical and functional expertise in the application of employment law, HR policy and process gained through working in an employee relations function or an employment legal practice for 3+ years
- Ability to manage and prioritize numerous and often conflicting objectives, projects or activities simultaneously.
- Ability to operate independently on own initiative
- Excellent interpersonal, analytical and organizational skills are required in order to interact with all levels of management and staff
- Excellent verbal and written communication skills
- Excellent questioning and listening techniques accompanied by sound reasoning
- Strong counselling and advising skills balanced with influencing techniques
- Positive attitude
- Must understand component parts of HR and their responsibilities to ensure that queries are handled by the appropriate team.
- CIPD qualified/part qualified

Responsibilities:

Case Management:

- Manage cases, supporting Managers and liaising with consultants and the Case Management team as applicable on the management of:

- flexible working and home working requests together with declines and appeals

- assist managers to address declining or under performance through coaching managers and associates, the creation of effective PIP's and manage the case through various stages of warnings through to dismissal

- management of long term absence cases, OH onsite absence review, return to work meetings

- provide support and guidance to associates and managers on the GIP process, liaise with the GIP provider and Occupational Health where appropriate to provide the relevant documentation and information, handle appeals, manage return to work process.

Advice:

- Provide coaching, guidance and advice in a timely and accurate manner to Managers, Associates and consultants within guidelines and established precedents to obtain the appropriate outcome for the Bank on all policies, processes and employment risk issues owned by AR.

Employee Relations Related Projects:

- Lead and / or contribute to other AR related projects that arise throughout the year such as process review / design and policy development.

If you wish to apply for the above position, please email me on

Pontoon is a global HR outsourcing company specializing in improving an organization's talent. We manage the contingent workforce and statement of work resources on behalf of our clients, as well as source and recruit direct hires. Pontoon's approach results in significant cost savings and revenue improvement, increased worker quality, workforce insight and greater regulatory compliance. A division of Adecco with operations in nearly 100 countries and with more than 1,500 colleagues worldwide, the Jacksonville, Florida-based organization delivers solutions to more than 150 industry-leading companies.

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