Production Sales Administrator

Production Sales Administrator

Our client is a market leader in their field experiencing excellent growth year on year. Due to the acquisition of a new site they have a requirement for a Production Sales Administrator to support their sales order management process and client relationship management.

You will have experience of customer service or production administration in a manufacturing company. This role is based in the Rotherham office working side by side with the account manager and reports to the sales manager in the Kettering site.

- Offering and informed and professional customer service to new and existing clients
- Processing all orders using SAP
- Generating and Sending quotes to customers
- Work closely with company Customer Service Executives in other European countries
- Ensure order confirmations are issued to all customers accurately and in time
- Communication to all involved departments i.e. Logistics and/or Manufacturing
- Support and potentially cover (holiday & illness) for the Production Coordinator on the Rotherham site and your colleagues in the sales department
- Supporting the Production Planner

Objectives of the position:

- Seek to achieve the set sales targets for the company
- Provide customers with the best possible service
- Adhere to "We say what we will do - We do what we say"
- Suggest and implement agreed best practices in cooperation with the Sales Manager
- Inform the company Planner of any extraordinary occurrences arising from the customers
- Support other functions in achieving targets by providing adequate coordination between Sales and Manufacturing.