Pay and Benefits Advisor / Payroll Officer

Job Title: Pay and Benefits Advisor

Location: Banbury

Salary: Competitive

Position: (1 x full time permanent, 1 x part time 1 year fixed term)

These are critical roles within the HR Operations team, as they are a key link with the Group payroll team, ensuring that their employees are paid accurately and on time every month. These roles also own the delivery of other aspects of Reward, including annual bonuses, Director bonuses, company car scheme and our flexible benefits scheme. These roles are particularly critical as the company go through a period of significant change; implementing a new core HR system (Success Factors) and outsourcing our payroll to a Managed Service provider (NGAHR).

Key Responsibilities and Accountabilities:

• Manage and develop the relationship with the (current) payroll team and (future) NGA payroll team, meeting and speaking with them regularly to ensure the right level of customer service and adherence to SLA
• Coach and support the HR Business Assistants to ensure monthly data inputting is accurate and equip them with the knowledge to answer most payroll queries
• Manage more complex payroll queries, ensuring a responsive customer service
• Check the monthly payroll report from Payroll and sign off the payroll before payment, ensuring adequate controls are in place
• Ensure the transfer of data between the core HR system, payroll and the flexible benefits system happens every month, making sure there is continuity between the systems
• Own the salary increase and bonus payment calculations for the annual review, working closely with Finance and HR Business Partners and with a smooth handover to the HR Business Assistants (for confirmation paperwork) and Payroll (for payment)
• Own the payment of the Long Term Incentive scheme and other Director bonuses, working with Finance and BLG
• Support the Reward Manager to deliver the annual benchmarking data to Towers Watson
• Own the supply of data for the demands of External audit, working with BLG and external auditors
• Support the HR Operations Manager to ensure compliance with all Reward related legislation
• Support the Reward team to deliver the annual benchmarking data to Towers Watson
• Support the Reward team with calculations for secondments and international mobility
• Support the Head of HR Operations and Resourcing with the outsourcing of the payroll, using your expertise to enable the project to be delivered smoothly
• Deliver complex reports and analysis on headcount and reward information
• Manage and develop the relationship with Thomsons (the company's flexible benefits provider), meeting and speaking with them regularly to ensure the right level of customer service and adherence to contract.
• Support the Head of Reward to understand the enhanced services Thomsons can provide and implement enhancements, where appropriate
• Own and deliver the annual flexible benefits renewal and the mid-year well-being windows, planning the timetable, working with Thomsons (and benefit providers as appropriate), working with the internal comms team and keeping the HR team up to date with what is happening and what they need to do during the process.
• Manage the company car benefit, ensuring best use of our car fleet and adherence to compliance requirements
• Delegate as much administration of this as possible to the HR Business Assistants, ensuring they have the knowledge to deal with this

Key Knowledge and Responsibilities:

• Excellent customer service skills
• Strong payroll knowledge, gained within an in-house payroll or working with a managed payroll provider
• Experience of working with a flexible benefits programme and provider
• Excellent Excel skills
• Strong attention to detail
• Analytical
• Calm under pressure
• Ability to identify efficiencies for processes and implement improvements
• Good knowledge of HR legislation and able to evidence keeping this up to date
• Great written skills

Desirable Knowledge / Experience:

• CIPP or CIPD qualified
• Experience of a system or payroll implementation project

Please click the APPLY button and CHECK YOUR EMAILS for the link to the application portal.

Candidates with experience or relevant job titles of; HR Assistant, Human Resources Executive, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources, HR Advisor, HR Manager, HR Business Partner, Human Resources Manager, HR Business Partner, Human Resources Assistant, Payroll Administrator, Payroll, Payroll Assistant, Payroll Coordinator, Payroll Officer, Payroll Team Leader, Payroll Manger, Benefits Advisor, Benefits Officer, Benefits Adviser, Benefits Supervisor, Benefits Team Leader, Benefits Manager may also be considered for this role.