French or German Speaking Customer Service Administrator - 8057ET

FRENCH SELECTION UK
French or German Speaking Customer Service Administrator
Customer Service, Customer Care, Customer Advisor, Customer Support, Account Management, Sales Administration, Sales Administrator, French, German
Salary: £Competitive + Benefits
Location: Exeter, Devon
At commutable distance by car from Bridgwater, Crediton, Exmouth, Honiton, Newton Abbot, Okehampton, Paignton, Plymouth, Sidmouth, Taunton, Tiverton, Torquay, Devon, Somerset, Dorset, South West, M5, A30, A38 corridor
Ref: 8057ET

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Please visit the French Selection UK website, vacancies section, search job reference: 8057ET
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The Company:
Our client is an international company that has been a market leader, one innovation after another, for almost 100 years!
They specialise in manufacturing and retailing products for a niche market and never cease to achieve customer satisfaction.

Main duties:
Your role will be to provide customer support and to ensure a high standard of customer service and account management for B2B clients in French or German.

The Role:
- To support customers and respond to enquiries over the phone, by email and web
- To process sales orders, credit processing and returns
- To manage sales from enquiry to conclusion as well as deliveries and backorders
- To resolve any issues in a timely, effective and polite manner
- To keep customer files updated on the internal system
- To create and maintain strong relationships with both internal and external customers
- To show good knowledge of the company and its products
- To assist other departments when required

The Candidate:
- Fluent in English and French or German (Written and Spoken)
- Previous Customer Service experience (B2B environment would be ideal)
- Excellent communication skills
- Highly organised in order to meet tight deadlines
- Strong attention to detail with ability to work in a fast-paced environment
- Proactive, confident and dynamic personality
- Ability to work within a team as well as on own initiative
- Quick learner and able to adapt to new systems
- Computer literate (Microsoft Office)

Salary:
£Competitive + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.