Area Cleaning Manager

Area Cleaning Manager

C-EDIN-SW-0802

Permanent, Full-time

OVERVIEW

Servest are recruiting for an experience Area Cleaning Manager to manage a portfolio of 30 – 40 retail cleaning sites based around Edinburgh. You will report into the Regional Operations Manager and be accountable for the sites you oversee. We are looking for an Area Cleaning Manager with a background in retail cleaning, who is used to managing a large portfolio, hours of work will be 40 hours per week over seven days.

DUTIES WILL INCLUDE

• Day to day you will be assisting to staff the units, oversee budgets, meet with the onsite clients and make sure the operation runs smoothly- including rotas, staffing levels, recruitment and HR issues, conducting audits and ordering equipment and supplies.
• You will also be responsible for the input of wages weekly.
• On the sites you will manage the general cleaning, this is a hands on role so part of your day may need to be spent cleaning/ training staff.
• You will be travelling around the sites and be accountable for your portfolio so a full driving license is essential
• Due to the volume of sites and direct reports you will need to have excellent time management skills coupled with the ability to converse at all levels.

THE SUCCESSFUL CANDIDATE

• You will have a minimum of 12 months knowledge in retail cleaning and FM.
• You will have a fantastic ability to manage key stakeholder and client requirements and expectations in an agile manner
• You must have commercial knowhow, be results orientated and expertly apply customer mindset to shape and drive improvements and service.
• Excellent analytical skills combined with an ability to clearly translate customer service trends and root cause analysis in to strategic plans that can improve the service offering and innovate us in the field of Customer service.
• You will understand the business levers that drive the financials of Servest, engagement & loyalty alongside demonstrating an understanding of which concepts are globally relevant and are market specific.
• You will have a desire to continue to develop yourself and in turn further develop the department.
• Plus, you will demonstrate exceptional leadership skills – motivating others by inspiring and creating leaders that deliver an extraordinary customer experience!

We offer excellent career and development opportunities, as an organisations that's proud of its great people, we believe in the opportunity to recognise and share success, that's why we offer a competitive salary and additional benefits. Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable -To find out more please visit our website
If you are interested in applying for this role and meet the above criteria, please send your CV to resourcing@servest.co.uk

** NO AGENCIES PLEASE**