Claims / Sourcing & Vendor Manager

Location
City of London, Surrey
Salary
£65,000 - £70,000 per annum
Posted
11 Feb 2017
Closes
11 Mar 2017
Ref
1373433
Contract Type
Permanent
Hours
Full Time
Our team is working with a global insurer that is looking to add to their claims management team. They are looking for a Claims Sourcing & Vendor Manager who will lead vendor support services to ensure delivery of supplier management, monitoring and performance of claims service providers.

This will include building strong working relationships with supply chain and claims teams to improve service delivery and ensure delivery of all efficiency and regulatory requirements.

Key Responsibilities

* Build and develop relationships with the vendor, service support and claims teams, ensuring feedback for both internal and external aspects performance
* Work closely with Technical Claims Managers across claims to ensure that that existing suppliers are managed in accordance with agreed contractual terms
* Support the Claims Vendor Team in developing best practices and controls to manage vendors
* Review format, content and frequency of vendor audits, performance data and KPIs
* Ensure reports and MI meets the requirements of internal stakeholders and are embedded in the agreed contract terms
* Implement performance management frameworks to Benchmark Claims performance

Experience Required:

* Strong understand of the commercial insurance claims market
* 5+ year's experience in a similar vendor/service/supply chain related role
* Experience of managing and improving processes and procedures
* Experience of claims support services tools and implementation
* Strong interpersonal skills and stakeholder management experience
* Ability to drive performance from a team
* Ability to work independently
* MCIPS or working towards
* Degree educated, preferred but not essential

For more information or a full job specification please apply now.