Senior Customer Service Advisor / Experienced Customer Service

Job Title: Senior Customer Service Advisor

Location: Bradford

Salary: Competitive

Position: Full-Time, Permanent

Do you have excellent interpersonal skills?

Are you self motivated and target driven?

Do you posses the ability to influence and persuade?

A market leading home improvement seeks to recruit an experienced and professional 'Senior Customer Service Advisor' for an exciting position within its fast paced Operations team.

The role requires exceptional levels of customer service via both outbound and inbound calls.

The role is focused on the professional ownership of customer orders which will include the resolution of problems, managing order amendments, communication of any delays or issues, as well as building trust, and developing customer relationships.

You will be responsible for your own order book and will be expected to work toward weekly departmental targets.

There are no sales involved or commission related pay and candidates must have previous experience in a similar role. This is a fantastic opportunity to join an established and nationally recognized company with a track record of growth and success.

For the right candidate we can offer an immediate start and competitive pay in a full time permanent position!

Our client want to hear from you if you have the following skill set:

• Excellent customer service and interpersonal skills
• Previous experience in an Account Management role or similar
• Accurate data entry and competent computer skills
• Ability to prioritise and multi task
• Organisational skills and personal time management
• Problem solving abilities
• Flexibility with regard to hours
• Calm under pressure

To apply for this role please click the APPLY button and further information will be sent to your email.

Please note that due to the high volume of applications we receive, if you have not heard from us within 3-4 weeks please assume that your application has not been successful on this occasion.

Candidates with the experience or relevant job titles of; Customer Relations Administrator, Contact Centre Agent, Customer Service Agent, Contact Centre Advisor, Customer Service Advisor, Customer Service Executive, Customer Support, Contact Centre Assistant, Customer Service Assistant, Contact Centre Officer, Contact Centre Agent, Contact Centre Assistant will also be considered for this role.