Head of Fraud Strategy - MBNA
- Recruiter
- Bank of America
- Location
- Chester
- Salary
- Competitive plus benefits
- Posted
- 08 Feb 2017
- Closes
- 22 Feb 2017
- Sectors
- Banking & Financial Services
- Contract Type
- Permanent
- Hours
- Full Time
The Role
The Head of Fraud Strategy is accountable for the proactive management of MBNA's Fraud detection and prevention strategies ensuring P&L objectives are met and MBNA delivers the best possible levels of experience for our 3 Million Customers.
Key Responsibilities
- Responsible for the definition, development and on-going optimization of Fraud prevention and detection Strategies across the Credit Card account lifecycle.
- Deliver Fraud loss expectations as set out in the financial plan through deployment of effective strategies. Owns and leads the forums that illustrate strategy performance against expectations - propose insights, opportunities and recommendations to Executive Management.
- Provides thought leadership, innovation and strategic direction around Fraud Strategy Management capabilities. Ensure that organisation, tools and process keep pace with the speed of innovation in the payments space.
- Identify emerging risks and trends escalating where appropriate. Challenge control effectiveness.
- Partner and influence across lines of business (GIS, Digital, Payments) and across the broader corporation to ensure a connected and aligned approach to the management of Fraud for MBNA LTD. Represent MBNA LTD on the Bank of America Enterprise Fraud Risk Committee
- Work closely with, and deliver change efficiently across, Operational functions.
- Hire, performance manage and develop high performing teams
- Be well connected within the industry representing MBNA at various industry forums and groups (CIFAS, UK Payments, Financial Fraud Action, Schemes, etc)
Skills & Experience
- Educated to graduate level
- Significant experience and expertise in development of Fraud Strategies for Cards
- Strong track record of driving an innovation agenda in the detection and prevention of Fraud
- Strong influencing and partnership skills. Ability to work effectively across the matrix.
- Experienced leader of analytical teams
- Highly analytical and numerate. Ability to understand advanced modelling techniques used in the identification of Fraud
- Credible communicator. Excellent verbal and written communications
Our success starts with our people and we want to bring the best out in them, each and every day. We assess our talent against our Leadership Success Factors which include; Strategic Thinking, Resilience, Aspiration, Learning Agility and Emotional Intelligence. These are important to us as they help shape leaders now and for the future.
We are an equal opportunities employer, and seek to ensure that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, religion or belief, colour, nationality, ethnic origin, age, sexual orientation, gender reassignment, responsibilities for dependants and physical or mental disability. The Bank selects candidates for interview and placement based on their skill set and ability to meet genuine business requirements of a particular role.
The Head of Fraud Strategy is accountable for the proactive management of MBNA's Fraud detection and prevention strategies ensuring P&L objectives are met and MBNA delivers the best possible levels of experience for our 3 Million Customers.
Key Responsibilities
- Responsible for the definition, development and on-going optimization of Fraud prevention and detection Strategies across the Credit Card account lifecycle.
- Deliver Fraud loss expectations as set out in the financial plan through deployment of effective strategies. Owns and leads the forums that illustrate strategy performance against expectations - propose insights, opportunities and recommendations to Executive Management.
- Provides thought leadership, innovation and strategic direction around Fraud Strategy Management capabilities. Ensure that organisation, tools and process keep pace with the speed of innovation in the payments space.
- Identify emerging risks and trends escalating where appropriate. Challenge control effectiveness.
- Partner and influence across lines of business (GIS, Digital, Payments) and across the broader corporation to ensure a connected and aligned approach to the management of Fraud for MBNA LTD. Represent MBNA LTD on the Bank of America Enterprise Fraud Risk Committee
- Work closely with, and deliver change efficiently across, Operational functions.
- Hire, performance manage and develop high performing teams
- Be well connected within the industry representing MBNA at various industry forums and groups (CIFAS, UK Payments, Financial Fraud Action, Schemes, etc)
Skills & Experience
- Educated to graduate level
- Significant experience and expertise in development of Fraud Strategies for Cards
- Strong track record of driving an innovation agenda in the detection and prevention of Fraud
- Strong influencing and partnership skills. Ability to work effectively across the matrix.
- Experienced leader of analytical teams
- Highly analytical and numerate. Ability to understand advanced modelling techniques used in the identification of Fraud
- Credible communicator. Excellent verbal and written communications
Our success starts with our people and we want to bring the best out in them, each and every day. We assess our talent against our Leadership Success Factors which include; Strategic Thinking, Resilience, Aspiration, Learning Agility and Emotional Intelligence. These are important to us as they help shape leaders now and for the future.
We are an equal opportunities employer, and seek to ensure that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, religion or belief, colour, nationality, ethnic origin, age, sexual orientation, gender reassignment, responsibilities for dependants and physical or mental disability. The Bank selects candidates for interview and placement based on their skill set and ability to meet genuine business requirements of a particular role.