National Account Manager - Central / Midlands - Field Based
- Recruiter
- BCT Resourcing
- Location
- Birmingham, West Midlands
- Salary
- £35,000 - £45,000 per annum
- Posted
- 08 Feb 2017
- Closes
- 08 Mar 2017
- Ref
- 1372540
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Position: National Account Manager
Location: Central / Midlands - Field Based
Salary: £35000 - £45000 per annum
Job Type: Permanent
We are after a solid relationship manager who can extract new opportunities and build strong rapport with our existing customer portfolio. They must be based in the Midlands (Coventry / Birmingham as the central point) and they need to have something about them.
Client is the leading provider of B2B vehicle rental in the UK via the network which is made up of over 200 vehicle rental suppliers. Client also provide software, fleet and rental management services to their clients.
They are an innovative, growing, technology-led business that manages our clients’ rental via IRIS, the rental management software, delivering service excellence through their system capabilities and expertise.
Scope and Remit
The National Account Manager will maintain and develop existing client relationships, grow sales and raise brand awareness for clients. This role is an extremely important function within the Sales team, focusing on the development of our client base and communicating with the customer at the cutting edge; in effect the “ambassador” for Nexus. Playing an integral part of the account management team, basic skills such as drive, enthusiasm and the desire to succeed are a necessity to your role. The ability to self-motivate is also critical, as well as being able to work as part of a team. You will be targeted on maintaining and increasing revenue across your customer base as well as ensuring all customers receive a “Gold Standard” account management experience.
Client Facing Duties
Generate high level of customer satisfaction through timely responses to customer needs, deliver great service and provide prompt and reliable follow-up to customer requests
Develop the trading and interpersonal relationships with the account base to deliver company goals for sales and profit
Conduct timely and targeted visits and sales calls to customers and prospects to create and maximise continuous and profitable revenue
Manage and develop effective working relationships at all levels and relevant functions within the major accounts, ensuring senior Nexus team members are also connected to key individuals
Negotiate trading terms in line with contractual agreements
To be the principle point of contact internally and externally
Personal Duties
Build great internal stakeholder relationships to enable a smooth service delivery for each client
Management of annual sales target and margin for the account portfolio
Analysis of sales data, including customer data to track trends in performance and provide input into revenue forecast
Provide regular feedback on competitor activity in the marketplace and within the customer base in order to maintain and grow our market share
Ensure the CRM system is used to capture all customer activity including calls, meetings, risks, opportunities and threats
Create account development plans for all major accounts and prospects, follow through on that plan to ensure revenue delivery achieves target
This role requires an individual with:
Gained experience within a similar account management role ideally in the rental, automotive or business travel sector
Have a good level of education
Computer literate with good understanding of Microsoft packages and an ability to compile and provide analysis on statistical information particularly within excel
A self-starter who is comfortable working remotely and managing their diary effectively
An excellent negotiator who can balance the requirements of both the company and the client to achieve results
Confident and articulate in all forms of communication and is able adapt their style to suit each situation or audience
An enthusiastic, positive individual who is easy to work with and enjoys working as a team
Full UK driving licence and prepared to travel extensively across the UK
Interviews - First interview with Head of Account Management (competency based discussion), followed by presentation to Sales Director or MD at second interview.
Additional Notes:
Up to 30% commission
Senior level role, so 3-5 years of experience is a minimum. Candidates need to be confident on this level.
Field based role
Candidates will be assessed on their skills, rather than their industry experience
ADDITIONAL INFORMATION
BENEFITS
Car, Pension, Commission/Bonus, Healthcare/Dental, Childcare Vouchers
KEY SKILLS
Field-based account management and sales
Location: Central / Midlands - Field Based
Salary: £35000 - £45000 per annum
Job Type: Permanent
We are after a solid relationship manager who can extract new opportunities and build strong rapport with our existing customer portfolio. They must be based in the Midlands (Coventry / Birmingham as the central point) and they need to have something about them.
Client is the leading provider of B2B vehicle rental in the UK via the network which is made up of over 200 vehicle rental suppliers. Client also provide software, fleet and rental management services to their clients.
They are an innovative, growing, technology-led business that manages our clients’ rental via IRIS, the rental management software, delivering service excellence through their system capabilities and expertise.
Scope and Remit
The National Account Manager will maintain and develop existing client relationships, grow sales and raise brand awareness for clients. This role is an extremely important function within the Sales team, focusing on the development of our client base and communicating with the customer at the cutting edge; in effect the “ambassador” for Nexus. Playing an integral part of the account management team, basic skills such as drive, enthusiasm and the desire to succeed are a necessity to your role. The ability to self-motivate is also critical, as well as being able to work as part of a team. You will be targeted on maintaining and increasing revenue across your customer base as well as ensuring all customers receive a “Gold Standard” account management experience.
Client Facing Duties
Generate high level of customer satisfaction through timely responses to customer needs, deliver great service and provide prompt and reliable follow-up to customer requests
Develop the trading and interpersonal relationships with the account base to deliver company goals for sales and profit
Conduct timely and targeted visits and sales calls to customers and prospects to create and maximise continuous and profitable revenue
Manage and develop effective working relationships at all levels and relevant functions within the major accounts, ensuring senior Nexus team members are also connected to key individuals
Negotiate trading terms in line with contractual agreements
To be the principle point of contact internally and externally
Personal Duties
Build great internal stakeholder relationships to enable a smooth service delivery for each client
Management of annual sales target and margin for the account portfolio
Analysis of sales data, including customer data to track trends in performance and provide input into revenue forecast
Provide regular feedback on competitor activity in the marketplace and within the customer base in order to maintain and grow our market share
Ensure the CRM system is used to capture all customer activity including calls, meetings, risks, opportunities and threats
Create account development plans for all major accounts and prospects, follow through on that plan to ensure revenue delivery achieves target
This role requires an individual with:
Gained experience within a similar account management role ideally in the rental, automotive or business travel sector
Have a good level of education
Computer literate with good understanding of Microsoft packages and an ability to compile and provide analysis on statistical information particularly within excel
A self-starter who is comfortable working remotely and managing their diary effectively
An excellent negotiator who can balance the requirements of both the company and the client to achieve results
Confident and articulate in all forms of communication and is able adapt their style to suit each situation or audience
An enthusiastic, positive individual who is easy to work with and enjoys working as a team
Full UK driving licence and prepared to travel extensively across the UK
Interviews - First interview with Head of Account Management (competency based discussion), followed by presentation to Sales Director or MD at second interview.
Additional Notes:
Up to 30% commission
Senior level role, so 3-5 years of experience is a minimum. Candidates need to be confident on this level.
Field based role
Candidates will be assessed on their skills, rather than their industry experience
ADDITIONAL INFORMATION
BENEFITS
Car, Pension, Commission/Bonus, Healthcare/Dental, Childcare Vouchers
KEY SKILLS
Field-based account management and sales