Store Assistant

WatchNation: Background and Company Philosophy

WatchNation is one of the UK’s fastest growing retailers, opening a brand new watch and designer accessories store in Hoole, Chester.  The store will complement our already established online retail business.  Our aim is to offer our customers a true Omni channel opportunity to purchase one of our products, whether it be in store, through our website or our social media channels.

We are approaching retailing in a new and innovative way.  Currently we have an established online retail business, now we are close to opening our first retail unit in the vibrant, emerging suburb of Hoole Chester.

The customer, their needs and wants is at the heart of our business model and we place a huge amount of emphasis on delivering a unique and rewarding customer experience.  Our target customer is one that is digitally and socially media aware. We will be stocking an exciting range of established and niche watch brands, offering customers the choice to purchase unique and limited edition models which are not readily available on the high street.  Complementary to our core range of watches will be a range of designer handbags, sunglasses and other exclusive items of jewellery.  Our products will be available at extremely competitive prices, ensuring our customers can buy leading designer brands at the best possible prices.

The Candidate:

WatchNation is looking for a retail assistant who is passionate about fashion and trends and ideally has a keen interest in watches.  The candidate will be aware of trends in the market. The successful candidate will demonstrate an aptitude in developing product knowledge to ensure that the customer service process is exceeded at all times. We are looking for a creative fashion enthusiast who is a dynamic and talented individual and is capable of communicating our unique philosophy to our customers.

The Role:

Day to day, our Part Time Store Assistant will be provide a friendly welcome to all who visit or telephone the store, giving advice on our products, informing customers of our promotions, serving them at the till, managing our stock and merchandising.

Key Responsibilities:

• Ensure high levels of customer satisfaction through excellent service
• A great team player
• Extremely sales focused and results driven
• Able to demonstrate excellent customer service
• A fast learner

Requirements:

• Good communication and interpersonal skills
• Customer management skills
• Strong organisational skills
• Must demonstrate a willing, flexible approach

Education:

• English and Maths qualifications are important and a driver’s license is desirable

Hours of work:   20 + hours per week                                   

Holidays:            Prorated

Salary:                National Living Wage/National Minimum Wage

Please note only shortlisted candidates will be contacted.

***NO AGENCIES***