Night Support Officers
Our client is currently seeking some experienced Night Support Officers to join the Housing team based in their High Wycombe Hostel, HP11 1UD. This job is responsible for providing a timely, efficient and high quality reception and night support service within the Housing provision. Reception is the main point of contact either in person or by telephone for residents, visitors and the general public and the objective is to provide a first class, welcoming, informative and professional service at all times, whilst maintaining discretion and confidentiality towards all users and responsible for the safety and security of the residents and the building/site.
Main Duties:
Additional Requirements:
May at times be required to take rent
Essential Knowledge, Qualifications & Experience:
Knowledge and experience of building safety and security
Good understanding of the principles of customer centred service provision and experience of working in a customer focused environment
IT literate with a working knowledge and understanding of Microsoft Office, in particular Word, Excel and Outlook and willing to learn how to use YMCA specialist support software (Pyramid/Inform)
Experience of working with and supporting vulnerable people
Good standard of literacy in order to prepare concise but factorial notes and simple reports
First Aid Qualification or willing to acquire
Fire Marshall Qualification or willing to acquire
In return you will receive a salary of £8.25 per hour.
Zero Hour Contract
NIGHT SHIFT – 9:30 pm – 8 am
For a Job Description please visit oneymca website.
Alternatively, please send your CV AND COVER LETTER via clicking on the link today!!
This post is subject to an enhanced disclosure check (DBS).
Closing Date: Midnight 19th February 2017
Interview Date: TBC
Spire (a registered trademark of Haselour House Ltd) are an Advertising Agency working on behalf of organisations and employment agencies. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Main Duties:
- To provide an effective and professional and effective night reception service to residents and visitors including controlling access to the building and answering telephone calls and.
- Monitoring CCTV system to identify any incidents and taking prompt and appropriate action.
- Undertaking frequent and regular patrols of the building to identify any antisocial behaviour (e.g. noise levels) and taking appropriate action, as required.
Additional Requirements:
May at times be required to take rent
Essential Knowledge, Qualifications & Experience:
Knowledge and experience of building safety and security
Good understanding of the principles of customer centred service provision and experience of working in a customer focused environment
IT literate with a working knowledge and understanding of Microsoft Office, in particular Word, Excel and Outlook and willing to learn how to use YMCA specialist support software (Pyramid/Inform)
Experience of working with and supporting vulnerable people
Good standard of literacy in order to prepare concise but factorial notes and simple reports
First Aid Qualification or willing to acquire
Fire Marshall Qualification or willing to acquire
In return you will receive a salary of £8.25 per hour.
Zero Hour Contract
NIGHT SHIFT – 9:30 pm – 8 am
For a Job Description please visit oneymca website.
Alternatively, please send your CV AND COVER LETTER via clicking on the link today!!
This post is subject to an enhanced disclosure check (DBS).
Closing Date: Midnight 19th February 2017
Interview Date: TBC
Spire (a registered trademark of Haselour House Ltd) are an Advertising Agency working on behalf of organisations and employment agencies. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.