Finnish Customer Service Representative (FTC 12 months) E0007

FRENCH SELECTION UK
Finnish Speaking Customer Service Coordinator (FTC- 12 months) 
Customer Service,Finland, Finnish, Sales Coordination, Order Processing, Quotation, Manufacturing, Supply Chain, Logistics, SAP Software, Newcastle, Tyne and Wear, North East
Salary: £20k pa + Excellent Benefits
Location: Newcastle upon Tyne , Tyne and Wear
At commutable distance from Newcastle,  Gateshead, North Shields, South Shields, Tynemouth, Durham, Sunderland, Hartlepool, Washington, Chester Le Street, Middlesbrough
Ref: E0007
 
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: E0007
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

Company Profile:
Our client is an industry leader with a large international presence 
 
Responsibilities:
To be the main point of contact for Finnish speaking customers (B2B)

Main Duties:
- Maintaining and building relationships with Finnish speaking customers
- Dealing with all customer enquiries
- Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites
- Managing and following up orders
- Processing invoices and all other payment documents
- Communicating internally with all departments to achieve customer satisfaction
- Monitoring customer demand and providing feedback to relevant departments
- Maintaining good working relationship with the field sales department and specific accounts
 
Candidate Profile:
- Fluent in English & Finnish - written & spoken - is essential
- Previous experience in Customer Care is a bonus
- Order processing experience would be an advantage
- PC literate
- Strong communication and organisational skills
- Able to work under pressure and autonomously

 
Salary: £20k pa + benefits (25 days holiday, Pension Scheme, Life & Health Care)

***12 Month Fixed Term Contract Initially ***

French Selection UK, the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.