Collections Claims Handler

Our client are an established provider of credit hire and intervention hire to motorists involved in road traffic accidents. They are seeking a Claims Handler to join their fun and enthusiastic team based in their Uxbridge offices. The role will be to monitor claims and progress claims through third part insurance company's. Training will be provided in this role.

Key Responsibilities:

- Ensure excellent customer service levels are maintained
- To make sure in-house processes are adhered to
- To manage a daily dairy
- To be able to successfully complete annual FCA compliance tests
- To be able to deal with challenging customers and third party insurer handlers

Key Skills:

- Excellent telephone manner
- Excellent organisational skills, prioritisation skills and attention to detail
- The ability to work under pressure
- Good negotiation and persuasion skills
- Good timekeeping skills
- Good IT skills
- Has an interest in further developing skills and experience within the credit hire and/or insurance industry.

Person Profile:

- Value teamwork
- Friendly bubbly individuals
- Good timekeeping skills
- Good negotiation and persuasion skills

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).