Payroll Team Leader
- Recruiter
- NGA HR
- Location
- Halifax
- Salary
- Competitive
- Posted
- 19 Jan 2017
- Closes
- 01 Feb 2017
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.
Delivery Key responsibility:
Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model:
Handles and tracks incoming calls, e-mails, faxes
Manages the escalation process
Handles / Creates tickets in HR Workspace
Categorizes and prioritizes queries, requests and issues
Responds to information or enquiry requests requiring a significant level of expertise
Responds to complex HR and labour legislation questions
Analyses and solves client&rsquos questions, problems and / or requests efficiently and effective
Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)
Processing and Controls
Personnel Administration Data Processing & Controls
Time Data Processing and Controls
Time Data ValidationTime Data Consistency Checks
Runs Time Data Evaluation and corrects/reports error
End of Year Activities
Ensures Payroll Calendar implementation
Generation / Transfer time quotas
Reconciliations and legislative reporting
Technical support:
Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests).
Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing.
Approves transports requests to the production system only for corrective maintenance
Location
Office in Centre of Halifax in a modern office complex. Well situated for train and bus services with plenty of car parking however this is chargeable.
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.
We offer:
Pension, Life Assurnace and Private Healthcare as standard
22 days annual leave, plus 3 days for Christmas Shutdown
Flexible benefits package that can be tailored to your personal needs
You have:
Experienced Payroll
Up to date knowledge of payroll legislation
Intermediate knowledge of Microsoft Office inc Word and Excel
Good Time Management and customer service skill
Experience of leading a team
It would be desirable if you also have:
CIPP Qualified
Working knowledge of Resourcelink
People Management
NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.
NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.
Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.
Over 1,000 ERP-based HR implementations globally
3,000 Large Enterprise customers
10,000 Small and Medium customers
Over 20% of FORTUNE Global 500® companies serviced
40% of UK working population are paid by NGA Human Resources&rsquo solutions totalling 54 million payslips produced per annum servicing 19 million UK workers
Our Values
One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Speed: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Delivery Key responsibility:
Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model:
Handles and tracks incoming calls, e-mails, faxes
Manages the escalation process
Handles / Creates tickets in HR Workspace
Categorizes and prioritizes queries, requests and issues
Responds to information or enquiry requests requiring a significant level of expertise
Responds to complex HR and labour legislation questions
Analyses and solves client&rsquos questions, problems and / or requests efficiently and effective
Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)
Processing and Controls
Personnel Administration Data Processing & Controls
Time Data Processing and Controls
Time Data ValidationTime Data Consistency Checks
Runs Time Data Evaluation and corrects/reports error
End of Year Activities
Ensures Payroll Calendar implementation
Generation / Transfer time quotas
Reconciliations and legislative reporting
Technical support:
Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests).
Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing.
Approves transports requests to the production system only for corrective maintenance
Location
Office in Centre of Halifax in a modern office complex. Well situated for train and bus services with plenty of car parking however this is chargeable.
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.
We offer:
Pension, Life Assurnace and Private Healthcare as standard
22 days annual leave, plus 3 days for Christmas Shutdown
Flexible benefits package that can be tailored to your personal needs
You have:
Experienced Payroll
Up to date knowledge of payroll legislation
Intermediate knowledge of Microsoft Office inc Word and Excel
Good Time Management and customer service skill
Experience of leading a team
It would be desirable if you also have:
CIPP Qualified
Working knowledge of Resourcelink
People Management
NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.
NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.
Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.
Over 1,000 ERP-based HR implementations globally
3,000 Large Enterprise customers
10,000 Small and Medium customers
Over 20% of FORTUNE Global 500® companies serviced
40% of UK working population are paid by NGA Human Resources&rsquo solutions totalling 54 million payslips produced per annum servicing 19 million UK workers
Our Values
One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Speed: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.