German Language Customer Service Administrator - 416GCS2

Location
Cambridge, Cambridgeshire
Salary
£20,000 - £21,500
Posted
18 Jan 2017
Closes
15 Feb 2017
Ref
416GCS2
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
German Language Customer Service Administrator
Coordination, Administration, Customer service, Fluent in German language, account manager, management, officer, agent, help line, Customer Service, Customer Care, Helpdesk, Helpline, Call Centre, Claims Handler, Administration, Inbound Calls, Outbound Calls, order processing, coordinator
Based in: Cambridge, Cambridgeshire
At commutable distance by car from Northampton, Bedford, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds
Salary: £20,000 - £21,500 (up to 1,800 pcm) + excellent Benefits (Pension & Health scheme e.g.) + relocation package (if relevant)
Ref: 416GCS2

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The Company
Our client is a dynamic International company within the health, longevity, and lifestyle industry.

Main duties
To respond proactively to customer requirements, our client is currently seeking Customer Service Administrators (German Speaking) to work in their international customer service team, based in Cambridgeshire.

The Role
- To receive customer orders via telephone and email.
- To process customer orders and queries
- To assist other departments if required.
- To develop/maintain positive relationships with key customers
- To ensure they receive high standard of service.
- To promote the company at events abroad.

The Candidate
- Fluent in English (Written & spoken)
- Fluent in German language (Written & spoken)
- Previous Customer Service experience ideal
- Excellent communication skills / confident telephone manners.
- Customer oriented
- Flexible approach to work, with the ability to work as a part of a team
- Able to multitask and manage time effectively
- Computer literate (excel / outlook…)

The Salary:
£20,000 - £21,500 (up to 1,800 pcm) + excellent Benefits (Pension & Health scheme e.g.) + relocation package (if relevant)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.