Account Manager

Account Manager - Preston - GBP25,000 + Benefits

I am keen to speak with Account Managers regarding the opportunity to join my client, an established financial services company with a great reputation. The successful candidate will be expected to manage existing accounts whilst gaining new business through excellent customer care. The ideal candidate will be an excellent communicator already proven to manage large accounts.

In return you will receive

• Competitive salary package
• Friendly work environment
• Training & Development
• Employee recognition scheme
• Excellent choice of benefits
• Support throughout/regular pay reviews

Key Responsibilities

• To ensure all administrative and audit procedures are complied with.
• To maximise business opportunity development potential.
• To progress within branch/company structure.
• Train, coach and motivate branch employees.
• Ensuring Compliance with the requirements of the Company, the FCA and other regulatory organisations.
• Achieve all sales targets as defined by Manager.
• Greet customers in person and/or by phone.
• Receive customer payments in person, by post and balance cash draw.
• Generate business through quality customer service.
• Explain services and products to customers and analyse customer suitability for products.
• Prepare and process loan applications.
• Ensure all customer documentation is accurate and up to date at all times.
• Maintain an efficient and organised branch filing system.
• Actively work collection routes and collect overdue payments over the telephone and in person.
• Participate in Branch/Company training programmes.
• To assist the branch manager with training/coaching of new team members.
• To develop detailed knowledge of both financial products and company's standard procedures.

Skills/Experience/Competencies

• Basic literacy and numerical skills
• Some keyboard skills.
• GCSE level
• Customer Focus
• Communication and Confidence
• Self-Development
• Team Work
• Performance Focus

Parity Professionals - Source, Develop, Transform

Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.