Sales & Customer Services Advisor

An exciting opportunity to join a leading specialist supplier of Commercial Washroom products to organisations throughout the UK. Due to continued success and as part of their planned growth a vacancy exists for a Sales & Customer Services Advisor at their head office in Poole, Dorset.

The business is a friendly, family run organisation boasting year on year growth, ideal for applicants looking for the opportunity for career progression and personal development. The ideal candidate will be a good communicator, well presented, with a fun and bubbly personality. Recent school and university leavers welcome.

Reporting to the Commercial Director, the purpose of the role is to assist in the sales process with the aim of helping to develop and retain new customers. Working within a dynamic team your responsibilities will include:

- Inbound sales and order processing (No cold calling)
- Packing orders and logging deliveries with couriers
- Estimating/quoting
- Responding to customer enquiries (predominantly telephone based)
- Buying
- Project management
- Client relationship management and follow up

Minimum qualifications of GCSE English & Maths at grade C and above is expected, ideally with additional further education qualifications. Applicants should ideally have a background and experience within customer service, sales and working within an office environment. Full IT literacy and proficient use of Microsoft Office suite of products is essential, particularly Word & Excel.

This role is a varied one and a willingness to become involved in other office duties will be required. The ability to liaise and create relationships with customers is essential.