Workshop / Quality Controller
- Recruiter
- Anonymous
- Location
- Weston-Super-Mare
- Salary
- 22 days holiday per year
- Posted
- 12 Jan 2017
- Closes
- 25 Jan 2017
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
Our Client is looking for an experienced Workshop/Quality Controller (min of 1 year) to control the manpower and resources of the Workshop efficiently to meet agreed objectives. To motivate technicians to ensure a high level of productivity and quality. To track progress of vehicles through the Workshop and liaise with Service Advisors thereby maintaining customer satisfaction.
Specific Duties:
* To investigate and diagnose faults, calling on the assistance of a Master Technician or Foreman as necessary. Assist other technician in the diagnosis of faults as and when required.
* Interpret repair order instructions and technical instructions and carry out in line with Company and Manufacturer procedures.
* Plan work and order parts to ensure that the vehicle is ready when promised to the customer, advise the workshop controller/foreman immediately of any possible delays or shortfalls.
* Carry out all servicing and repairs to the highest standard with efficient use of time, ensuring that the job is right first time.
* Liaise and communicate with the Master technician and/or controller for any jobs requiring specialist skills, further investigation, additional work or any other difficulties
* Once completed sign of job and pass through for testing/invoicing
* Carry out any warranty and /or MOT work in line with Manufactures and Statutory regulations, including completion of all paperwork in an accurate manner.
* Ensure through your own actions a safe and pleasant working environment.
* To handle any customer queries (internal or external) in a polite and courteous manner.
* To liaise with other staff from other departments in a courteous and efficient manner in order to order parts, gain information etc.
* Maintain high standards of manner, appearance and integrity.
* Attend training courses as requested, in order to keep up to date with all technological and product advances
Successful applicants will be contacted within 10 working days of submitting their application - if you not hear back within this time, please assume that you have been unsuccessful on this occasion
Specific Duties:
* To investigate and diagnose faults, calling on the assistance of a Master Technician or Foreman as necessary. Assist other technician in the diagnosis of faults as and when required.
* Interpret repair order instructions and technical instructions and carry out in line with Company and Manufacturer procedures.
* Plan work and order parts to ensure that the vehicle is ready when promised to the customer, advise the workshop controller/foreman immediately of any possible delays or shortfalls.
* Carry out all servicing and repairs to the highest standard with efficient use of time, ensuring that the job is right first time.
* Liaise and communicate with the Master technician and/or controller for any jobs requiring specialist skills, further investigation, additional work or any other difficulties
* Once completed sign of job and pass through for testing/invoicing
* Carry out any warranty and /or MOT work in line with Manufactures and Statutory regulations, including completion of all paperwork in an accurate manner.
* Ensure through your own actions a safe and pleasant working environment.
* To handle any customer queries (internal or external) in a polite and courteous manner.
* To liaise with other staff from other departments in a courteous and efficient manner in order to order parts, gain information etc.
* Maintain high standards of manner, appearance and integrity.
* Attend training courses as requested, in order to keep up to date with all technological and product advances
Successful applicants will be contacted within 10 working days of submitting their application - if you not hear back within this time, please assume that you have been unsuccessful on this occasion