Customer Relationship Manager

Our client have an excellent opportunity for an Customer Relationship Manager to join their team in London.

Job Title: General/Aftersales Manager – Luxury Capital Goods

Location: Manchester / Majorca

Salary: £80K + benefits and relocation package

Do you have experience managing a large customer focused business within the luxury capital goods space? Are you looking for role that will give you wider operational and management responsibility? Are you keen to work in a challenging and demanding role for a truly global business?

Our client have created a role within their service division and are looking for a highly experienced Customer Relationship Manager  to take responsibility for the combined service and aftersales division. They are keen to bring somebody in from outside the industry who has experience dealing with high-end accounts for a prestigious product.

Customer Relationship Manager  – The Role:

- This is a fantastic opportunity to work for a world leading business that supply top quality products to a variety of high profile clients

- Your day-to-day responsibility will be extremely varied and will see you assume responsibility for the entire global division including P&L and management of staff

- You will be managing a large customer focused business and will therefore be responsible for ensuring the optimisation of service delivery and customer satisfaction

Customer Relationship Manager  - Key Responsibilities:

- Develop and implement a business plan which will maximise profitability of the service and aftersales division

- Oversee the day-to-day operation of the organisation from a global perspective

- Ensure the business operates in compliance with EU law

Customer Relationship Manager  – The Candidate:

- The suitable candidate will likely have experience working as a General Manager or equivalent senior manager for a luxury/high end customer focused business

- You will have experience managing large teams of people and will have had full P&L responsibility previously

- You will most likely come from a sales background and will be able to demonstrate examples of growing a business

To submit your CV for this Customer Relationship Manager  opportunity, please click ‘Apply’ now.

NB: Due to high levels of interest, we are unable to respond to every individual applicant.

Keywords: Luxury Goods, Customer Service, Client Relationship Manager, Aftersales, Bdm, High Net Worth Clients.