Records Management Administrator
- Recruiter
- Iron Mountain Europe
- Location
- Leatherhead
- Salary
- Competitive + Pension,Benefits & Bonus
- Posted
- 09 Jan 2017
- Closes
- 23 Jan 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Founded in 1951, Iron Mountain manages billions of information assets, including business records, medical data and more for organisations around the world. Organisations in every major industry and of all sizes, including more than 95% of the Fortune 1000 and over 85% of the FTSE 100 companies, employ Iron Mountain as their secure information management partner.
Due to a new exciting opportunity, a vacancy has arisen for a Records Management Administrator to provide accurate on-site support to a key client.
The general duties of this role include:
* Monitoring and managing client functional mailbox for customer enquiries
* Processing all new records created
* Scanning of all files and deeds to secure, bar coded transport crates
* Check each crate to ensure that all relevant paperwork is accounted for and a full audit trail is maintained
* Daily transport of crates to loading bay to support an efficient transfer to Iron Mountain driver
* Distribution of daily deliveries
* Managing customer supplies requests
* Managing customer data integrity
* Ensuring duplicate entries and any historical data integrity issues are resolved
* ADHOC Projects
* Acting as proactive liaison between the customer and Iron Mountain where there issues in locating required items
* Archive process and systems training
* Compiling weekly KPI reporting to support the management and efficiency or team workflow
To be considered for this role you will possess the following attributes:
* A high level of accuracy with the capability to provide Iron Mountain services whilst answering customer queries and providing process knowledge
* IT literate with knowledge and experience of using Microsoft based packages (Word / Excel / Access / Outlook)
* Ability to learn new computer programs
* Confidence to deal directly with customers on a daily basis
* Physically capable of manually lifting boxed documents etc
In return we offer a competitive remuneration and the career prospects associated with a global market leader.
Please apply online for the Records Management Administrator role with your CV and covering letter, then you will be directed to Iron Mountain's website where you will need to complete the application.
Due to a new exciting opportunity, a vacancy has arisen for a Records Management Administrator to provide accurate on-site support to a key client.
The general duties of this role include:
* Monitoring and managing client functional mailbox for customer enquiries
* Processing all new records created
* Scanning of all files and deeds to secure, bar coded transport crates
* Check each crate to ensure that all relevant paperwork is accounted for and a full audit trail is maintained
* Daily transport of crates to loading bay to support an efficient transfer to Iron Mountain driver
* Distribution of daily deliveries
* Managing customer supplies requests
* Managing customer data integrity
* Ensuring duplicate entries and any historical data integrity issues are resolved
* ADHOC Projects
* Acting as proactive liaison between the customer and Iron Mountain where there issues in locating required items
* Archive process and systems training
* Compiling weekly KPI reporting to support the management and efficiency or team workflow
To be considered for this role you will possess the following attributes:
* A high level of accuracy with the capability to provide Iron Mountain services whilst answering customer queries and providing process knowledge
* IT literate with knowledge and experience of using Microsoft based packages (Word / Excel / Access / Outlook)
* Ability to learn new computer programs
* Confidence to deal directly with customers on a daily basis
* Physically capable of manually lifting boxed documents etc
In return we offer a competitive remuneration and the career prospects associated with a global market leader.
Please apply online for the Records Management Administrator role with your CV and covering letter, then you will be directed to Iron Mountain's website where you will need to complete the application.