Membership Engagement Executive

Job Details:

Our Client has an exciting opportunity for a Membership Engagement Executive based in Central London and is offering an attractive salary to the right candidate.

Main Duties:

Working with the Membership Manager and Head of Membership and Commercial Engagement in driving membership retention and recruitment and also to support the team with their activities.

Principal Accountabilities:

Member Engagement 

• Maintain a list of membership prospects, provide background research on companies and make initial approaches when directed.
• Work with the PA to the DG to develop a programme of prospective member senior team visits (DG, President, Leadership Team).
• Arrange leadership team visits to key members and assist in regular catch up check ins to all members.
• Assist with on boarding for professional affiliates and small manufacturing member companies.
• Provide support to professional affiliates as their first point of contact.
• Research member turnover, issue and process turnover requests and liaise with the finance to support the membership renewal process.
• Arrange quarterly Membership Action Group meetings, book meeting rooms, issue agendas, take minutes and collate follow up action progress.
• Update membership database account management information.

Membership EventS
 

• Arrange quarterly Sales Director Forums, including issuing invitations, liaising with speakers and managing logistics.
• Arrange events in partnership with professional affiliates such as roundtables, webinars and seminars as required.
• Work with the PA to the DG to plan membership focussed events such as FDF regional dinners and New Business Forum events.
• Provide support to the commercial team with events as required.

Working Relationships

• Build effective working relationships with the offices of senior members.
• Close liaison with the Membership Engagement Manager, Head of Membership and Commercial Engagement and the Commercial team to progress and promote the work of the Commercial and Membership teams.
• Work with the Leadership Team and all staff to maintain a strong focus on member engagement.
• Work with the Company’s finance team to support on the membership renewal process.
• Work with colleagues in IT to ensure the database delivers the right information to support the business.

Skills, Knowledge and Experience:

• Experience of working within a membership organisation and/or experience of working within the food and drink industry
• Excellent inter-personal skills
• Self-motivated / proactive thinker
• Good time-management and organisational skills with an ability to prioritise tasks
• Able to work under pressure and meet strict deadlines
• Approachable with strong communication skills
• Excellent customer service skills in a business to business environment
• Excellent accuracy and numeracy skills
• Excellent knowledge of Excel, Word and PowerPoint
• Experience of database management
• Able to process information and disseminate accurately
• Exposure to event management and marketing activities
• Good research skills

Benefits:

Our client offers an excellent employee benefits package to its employees – a pension scheme, life insurance, 25 days annual leave, childcare vouchers, cycle-to-work scheme, eye-care vouchers, weekly fruit drop. After successful completion of a 6-months’ probationary period, employees will be entitled to an interest-free season ticket loan, gym subsidy and private health insurance.

The Organisation:


This Company is the voice of the UK food and drink industry - the largest manufacturing sector in the country. They help their members operate in an appropriately regulated marketplace to maximise their competitiveness and communicate the industry's values and concerns to Government, regulators, consumers and the media.  They also work in partnership with key players in the food chain to ensure our food is safe, affordable and nutritious and that consumers can have trust in it.

How to Apply:

If you would like to be considered for the position, please apply by sending a CV, covering letter and salary expectations, illustrating why you are best-placed to take on the role. Your application should be sent to the email address on this job board.

Closing Date:

5.30pm, Friday 27^th January 2017