Reservations Agent (2 positions)

Recruiter
Bath Spa University
Location
Bath, Somerset
Salary
£9,952 to £11,148 per annum, pro rata of £18,412 to £20,624 per annum
Posted
07 Jan 2017
Closes
16 Jan 2017
Contract Type
Permanent
Hours
Part Time

Reservations Agent (2 positions)  

Academic Unit/Department: Corporate and External Relations (Commercial Services)

Location: Green Park House / Newton Park

Line Manager: Conference and Events Coordinator

Rate of Pay: £9,952 to £11,148 per annum, pro rata of £18,412 to £20,624 per annum

Contract: Fixed term (22 months)

Hours: Part Time (20 hours per week)

Ref: 12/16/2420

Closing Date: 12 midnight GMT, 15 January 2017

Interview Date: Tuesday 24 January 2017 (AM)

About us

Local:

At Bath Spa University we work with one clear vision: to be a leading university in creativity, culture and enterprise. And as the fifth largest employer in Bath and North East Somerset, we're really bringing our local talent out on a global scale. Transforming the lives of our socially engaged global students starts with people like you.

National:

At Bath Spa University we work with one clear vision: to be a leading university in creativity, culture and enterprise. And we place collaboration at the heart of everything we do. Together we're on a journey to transform our students' lives. And it starts with people like you.

International:

At Bath Spa University we work with one clear vision: to be a leading university in creativity, culture and enterprise. Connected to a vast network of international partners, we need great inspirational people, people like you, to join us and pave the way.

About the department

The Commercial Services team is one of four business areas in the Corporate and External Relations department. We are responsible for supporting colleagues from across the University and external clients in managing their events and providing accommodation. We also provide accommodation to visitors to the city of Bath, and the University.

About the role and you

You will be responsible for the effective administration of reservations and enquiries for accommodation bookings for both Conferencing and Events, and Bath Spa Venues Ltd (the commercial trading subsidiary of Bath Spa University). This role has a strong emphasis on the delivery of customer service which exceeds expectations. The role requires you to have an attentive and courteous manner at all times and to respond to all enquiries in a professional manner.

Through effective team work, you will ensure all bedrooms are up to our high standards, and ensure guests enjoy their stay with us

Please note that we do not accept approaches from external recruitment agencies.

 PLEASE NOTE: The University is closed from 24 December 2016 to 2 January 2017, so enquiries received during this period will be responded to as soon as possible following our return to the office.

How to apply

For further information or to apply online please click the apply button

Please note that CVs will not be considered and those included with application forms will be removed. Incomplete applications, i.e. those without a personal statement, will not be reviewed, so please read all of the application instructions carefully.