Permanent Collections Adviser

Recruiter
Anonymous
Location
Milton Keynes
Salary
16400.00 - 18000.00 GBP Annual + Benefits
Posted
06 Jan 2017
Closes
22 Jan 2017
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
PERMANENT COLLECTIONS ADVISER - MILTON KEYNES - GBP16,400 - 18,000 PER ANNUM (DOE) + BENEFITS

This position is permanent and will allow you to use your previous customer service/debt recovery experience whilst working in a fun and exciting environment.

This vacancy is for 40 hours per week between Monday - Friday 8.00am-09.00pm, with an 8am-1pm shift on a Saturday

Due to the nature of the business you will be subject to a cleared CRB/CCJ check.

As a Collections adviser, you will be responsible for contacting customers who have fallen into arrears with their credit card payments. You will be able to assess their current financial situation through asking probing questions and building rapport. The successful team member will be able to negotiate whilst displaying empathy and understanding in order to collect any outstanding balances or arrange a suitable payment arrangement.

The extra benefits you will get from this role:

As well as a competitive salary, ongoing training and a fast paced, fun working environment this role comes with the following benefits -

- 25 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)

- Free on-site parking

- Peoples Pension scheme

- Childcare voucher scheme

- On-site canteen

- Eye Care Vouchers

- Health Shield Cash Plan (On completion of 6 month service)

You will need to be able to maintain a proactive approach to maximize recoveries collections whilst adhering to FSA/QA guidelines. You will also be expected to ensure that Key Performance Indicators (KPI's) are achieved in order to meet Service Level Agreements (SLA's).

If you want to work for a fun organisation where people are happy to work then apply now by ringing Faye (Apply online only) or email:

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business

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