Technical Author

Position: Technical Author
Location: Stoke, Staffordshire
Salary: £34,000 - £38,000 (Dependent on Experience)

The Company:
Our client is a leading global supplier of security inspection systems. Since 1993, they have installed over 70,000 products in more than 100 countries. Their systems are in use at airports, government and corporate buildings, postal facilities, military zones, sea ports and border crossings. With their experience, dedication and customer support, they provide innovative and dependable security solutions to their customers worldwide.

The Technical Author Role:
The Technical Author will be responsible for the research, preparation and execution of detailed user manuals and Cargo related documentation.

Key Responsibilities of the Technical Author:

• Researching and information gathering to understand the Cargo Vehicle Inspection business and product applications
• Communicating and collaborating information with Manufacturing, Production Engineering, Service Engineers and other related subject matter experts
• Writing, editing and presenting information in clear and concise English including coordinating and preparing illustrations and images, document indexing, cataloguing and copy-editing. Including:

-      System Operators documents
-      Service & Warranty documents
-      Technical Reference documents
-      Work Plan and/or Build Process documents
-      Electrical Wiring and Mechanical Drawing packages
-      Fault finding, diagnostics

• Ensuring that the written documentation is completed to advised and agreed deadlines to the satisfaction of the Cargo Division Senior Management and Functional Managers
• Presenting and/or delivering of written documentation through the appropriate internal publication and authorising process i.e. Document Control
• Developing and maintaining an ECN process and Document Amendment process for the Cargo Division related to System Operator, Technical Reference and/or Maintenance, Training and Service documentation
• Managing a publication and document library within the Cargo Vehicle Inspection Division

The Ideal Candidate:

• Suitable candidates will be apprentice trained, or hold qualifications at HNC/HND level, preferably in an Electrical discipline able to demonstrate a methodical approach to work and hold excellent analytical skills
• They will also need to have a good understanding of mechanical and electronic control systems, including diagnostic processes and have a Hands-on approach
• Candidates must be able to use Adobe Acrobat Pro, MS Office and Photoshop
• Migration to Adobe Framemaker is planned for the future, so a good understanding of that system, along with Adobe Illustrator, Electrical AutoCad and Inventor Publisher would also be suitable
• A second language would also be an advantage

If you are interested in this Technical Author position, simply apply via the button shown.

Candidates that do not receive a response within 21 days should assume that their application has been unsuccessful on this occasion.

This vacancy is being advertised by Net-Recruit.

 

 
Keyword: Technical Author, Manual, Documentation, Publish, Writing, Editing, Communication, Cargo, Illustrate, Presentation, Adobe, Photoshop, AutoCad, Stoke, Staffordshire