Student Application Assessor

Recruiter
Engage Talent
Location
United Kingdom
Salary
15855.00 GBP Annual
Posted
06 Jan 2017
Closes
24 Jan 2017
Contract Type
Permanent
Hours
Full Time
LOCATION: Llandudno Junction

JOB TITLE: Student Application Assessor

SALARY & BENEFITS: GBP15,855 + excellent employee benefits

WORKING HOURS: Monday - Friday 2pm - 10pm (37.5 hours per week)

THE COMPANY: We are currently working with a non-profit making; government owned organisation set up in 1989 to provide loans and grants to students in universities and colleges in the UK. Due to continual growth they are now looking to recruit Student Application Assessors to join their team in Llandudno Junction.

THE ROLE: As a Student Finance Assessor you will be processing applications for student finance in order to determine eligibility and entitlement for financial support.

Key Responsibilities of a Student Application Assessor to include:-
  • Determine student's eligibility and entitlement to financial support in accordance with the relevant regulations
  • To process any change of circumstance, as notified and reassess the student' eligibility and entitlement
  • Request relevant information and evidence from students and sponsors in support of applications
  • To notify students of their entitlement to financial support at the relevant time
  • To assist in managing all relevant tasks relating to workflow processes, within the caseload as defined for the team
  • Advise students, their sponsors and relevant third parties by letter, e-mail and telephone on enquiries concerning student finance applications and the interpretation of regulations and policy. This would include detailed advice on loans, tuition fees and other grants
  • Escalate non-standard situations and difficult cases to Team Leader or LA where appropriate

THE CANDIDATE: The successful candidate will need to be an extremely pro-active and self motivated individual who has the ability to work under pressure and able to prioritise their own work. You will also have excellent communication skills including on the telephone, call handling, emailing and letter writing. It is also highly desirable that you are a fluent Welsh speaker however this is not essential.

Key experience essential for the Student Application Assessor role:
  • Experience working within an office environment completing administrative tasks
  • Ideally you will have GCSE's in English and Maths Grade C and above or equivalent
  • Live within a commutable distance to Llandudno Junction

Does this sound like you? If yes then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.