Administration Assistant - Housing Services

Recruiter
JT Recruit Ltd - Loughborough
Location
Loughborough
Salary
9.27 GBP Hourly
Posted
05 Jan 2017
Closes
20 Jan 2017
Contract Type
Contract
Hours
Full Time
JT Recruit is currently looking for a Housing Administration Assistant on behalf of a Loughborough based Local Authority on a Full Time (37 hours per week), Temporary basis working Monday - Friday 08.30-16.30 paying GBP9.27 per hour from 30.01.17 until 31.03.17

The role will consist of providing administrative support to the Repairs and Investments teams within the Housing department, including general administrative task and specialised tasks and projects. To be successful you must have experience of housing services.
Duties will include:

- Providing administrative support
- Assisting with the administration of any customer satisfaction surveys for the housing team including carrying out telephone surveys.
- Providing telephone support to the housing team.
- Responsibility for the maintenance of the filing room on a day to day basis
- Logging purchase orders and dealing with invoicing queries
- Maintaining existing and new manual and electronic systems and databases used in the delivery of the service
- Assisting with the preparation and collation of customer profiling information

The successful candidate must have:

* 5 GCSE's A-C including Maths and English
* Experience of housing services: repairs and maintenance, asset management, trades, materials, processes and safety
* Office experience
* Significant customer focused experience
* Experience in raising orders and processing invoices
* Excellent telephone manner
* Excellent customer service and communication skills
* Ability to multi task and prioritise work load with minimal supervision
* I.T literate with a good working knowledge of Excel

If you feel the list above describes you perfectly then please do not hesitate to apply by sending your CV to Hayley