Customer Service Advisor, 12 Month FTC, Birstall (Batley)
Are you passionate about doing the right thing and putting customers first? Do you enjoy delivering first class customer service and want to be part of small Customer Service team in an expanding friendly business? If yes, then this could be the role you’re looking for!
Our client is looking for a Customer Service Advisor to join their busy Customer Service team based in Birstall (Batley), initially for 12 months, to deal with a variety of customer service enquiries from both internal and external customers.
They can offer you a rewarding working environment with no weekend working or unsociable hours, a competitive salary, as well as an attractive benefits package including 25 days holiday; private health care; life assurance 4X salary; pension matching up to 7% and free onsite parking
You will answer a variety of inbound customer calls (no sales or outbound calls), maintain customer records and proactively manage issues, as well as supporting the team by sharing improvement ideas and assisting with Quality Assurance checks.
They are looking for candidates with experience gained within a contact centre environment, or more crucially someone who understands the importance of putting customers at the centre of everything they do. Applications from candidates demonstrating excellent customer service in office based, receptionist or other customer facing roles are welcome.
They are one of the largest home collected credit providers in the UK. Their expertise is based on over 130 years’ of experience within their industry, and they pride themselves on their friendly and personal service. They are dedicated to providing Their customers with an excellent service and in return their people receive the support they need to develop an exciting and rewarding career.
Please apply online for this Customer Service Advisor role with your CV and covering letter.
Please check your email for confirmation that your application has been received for the Customer Service Advisor role and to follow further instructions if applicable.