Customer Service Advisor
- Recruiter
- ThatRecruit.com
- Location
- Swindon
- Salary
- Negotiable
- Posted
- 21 Dec 2016
- Closes
- 18 Jan 2017
- Contract Type
- Permanent
- Hours
- Full Time
Our client is the aftermarket division of the British Gaskets Group. The company are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. The company is a young, energetic and vibrant company with its sights set firmly on growth for the next 25 years. With a superb pedigree in the UK as market leader and exceptional export sales growth the company is a business with fantastic prospects.
Key Responsibilities:
??? Answer all incoming telephone calls in a professional and competent manner
??? Respond to internal and external enquiries via email and phone
??? Understand the product and logistical offer in order to provide excellent customer services
??? Input orders via fax, email, over the phone and our electronic ordering system
??? Manage and update customer accounts
??? Provide customers with quotes and product knowledge
??? Perform general administration tasks
??? Support other departments where required
Key Requirements:
??? Excellent phone manner
??? Excellent communication skills
??? Extensive experience using MS office software (word, excel, outlook)
??? Language skills preferable
The Candidate:
??? Suitable for an experienced customer service advisor
??? Someone who has a friendly but professional phone manner, is hard working and thrives in a fast-paced environment
??? Can work well as part of a team but also manage their workload individually
To be considered for this role, please apply today.
Key Responsibilities:
??? Answer all incoming telephone calls in a professional and competent manner
??? Respond to internal and external enquiries via email and phone
??? Understand the product and logistical offer in order to provide excellent customer services
??? Input orders via fax, email, over the phone and our electronic ordering system
??? Manage and update customer accounts
??? Provide customers with quotes and product knowledge
??? Perform general administration tasks
??? Support other departments where required
Key Requirements:
??? Excellent phone manner
??? Excellent communication skills
??? Extensive experience using MS office software (word, excel, outlook)
??? Language skills preferable
The Candidate:
??? Suitable for an experienced customer service advisor
??? Someone who has a friendly but professional phone manner, is hard working and thrives in a fast-paced environment
??? Can work well as part of a team but also manage their workload individually
To be considered for this role, please apply today.