Account Manager

Recruiter
Anonymous
Location
Sheffield
Salary
18000.00 - 20000.00 GBP Annual + Bonus
Posted
09 Dec 2016
Closes
23 Dec 2016
Contract Type
Permanent
Hours
Full Time
My Client is looking for a passionate Account manager who will partner with their customers and ensure their long-term success. The Account manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
Ultimately, a successful Account manager should collaborate with the sales team to achieve sales quotas and grow our business.

Responsibilities

* Operate as the lead point of contact for any and all matters specific to your customers
* Build and maintain strong, long-lasting customer relationships
* Negotiate contracts and close agreements to maximise profit
* Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
* Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
* Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
* Prepare reports on account status
* Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
* Assist with high severity requests or issue escalations as needed

Requirements
* Experience as an Account manager or other relevant experience
* Experience with CRM software and MS Office (particularly MS Excel)
* Experience in delivering client-focused solutions based on customer needs
* Proven ability to manage multiple projects at a time while paying strict attention to detail
* Excellent listening, negotiation and presentation skills
* Excellent verbal and written communications skills

Hours: 8.30 - 17.00
Holidays: 28 days
Days: Monday to Friday
Team bonus
Parking on site
Pension after 6 months
6 month probation

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer